WAISTCOATS & NECKWEAR see also: SHIRTS & ACCESSORIES 

ABOUT US

Tom Sawyer Waistcoats is based in Devon and is owned by Pete and Jan Sawyer, who take full responsibility for the day to day running of the business.
The Tom Sawyer Waistcoat range was first launched in 1996 in response to our customers' needs - good quality, individually made to customers' requirements and dispatched on time.
The launch of our website in 2002 allowed us to bring our waistcoats to a worldwide audience whilst retaining our high standards of customer service, developed from years of retail experience.
Today, the business retails exclusively online but we are available by telephone or email should you have any questions or be in need of advice.
steampunk waistcoat
Tom Sawyer Waistcoats are individually made here in Devon, enabling us to maintain excellent quality control and build upon our good reputation for responding quickly and efficiently to urgent orders.

Tom Sawyer Waistcoats is the trading name of Tom Sawyer Ltd - Company Registration No: 3533364 (England and Wales)
waistcoats made in westcountry workroom



Testimonials and thanks received:
"Thank you, Pete. Waistcoat received. Absolutely fabulous. " Peter P December 2023
"Hello Pete, Thank you for the waistcoat. I have just received it. It is very very nice. And it fits perfectly. I love it. " Xavier L September 2023
"Hi folks, just wanted to say thank you for the waistcoat and bow tie you made me for my sister's wedding. I loved wearing it and everyone who came thought it was brilliant!" Chris K September 2023
"Just received my order and am absolutely delighted with it, thank you! If there is somewhere else that I can leave a testimonial for you, please point me at it and I’ll do it. Outstanding job!" John C August 2023
"Hello Pete, I received the waistcoat safely today. I love it, just perfect. Thank you!" Peter S July 2023
"Items arrived yesterday, Excellent quality and service." David H July 2023
"My husband's waistcoat arrived today. It is lovely and thank you for the great customer service." Pat M June 2023
"What an amazing company Tom Sawyer Waistcoats are to deal with. I made my choice from the web site and within 24 hours they had contacted me to ensure that the sizing was good, I am very long in the body so a slightly longer waistcoat is require. The waistcoat was required for an event.
I was very pleased that the waistcoat arrived a week before the event, the workmanship is fantastic and communications excellent. I will be using Tom Sawyer Waistcoats again and would have no hesitation in recommending them."
JT Norfolk May 2023
"Dear Mr. Sawyer, Thank you so much for the rapid delivery of my waistcoat. I am absolutely delighted with it. The colour matches the blue pinstripe in my grey suit perfectly so my expectations have been far exceeded. The quality of your work is excellent. I will be recommending you highly." Martin H April 2023
"The order was delivered this morning and having tried it on, it fits like a glove and looks very the part. Thank you." William S March 2023
"Hello Pete. The waistcoat has arrived safely and is perfect in every way. Many thanks." Roger D February 2023
"Hi Jan. I received my waistcoat this morning. I would like to thank you for your efforts in turning it around so quickly. And its a perfect fit." Keith H October 2022
"Hi Pete and Jan. The waistcoats arrived and once again, absolutely sterling work! I love the Totnes Double Breasted custom waistcoat. It looks and feels absolutely perfect. Both waistcoats are phenomenal and one of them will be used for our Adelaide Fringe Festival show next year. You are brilliant and amazing! Keep doing what you do. I cannot imagine a world without your phenomenal tailoring." David I October 2022
"Good Morning. Just a quick note to say how pleased I was with the waistcoat you made me last week. Thanks for producing it so quickly and it was admired by many people. I was informed of your company by word of mouth, so was sure you came recommended. I was not disappointed! I did give you a good rating on Trustpilot, I don’t know if it has appeared yet. " Andrew M October 2022
"Dear Tom Sawyer team, I just wanted to thank you for making and dispatching my waistcoat and bow tie so quickly. It arrived today which is great considering I only ordered five days ago. I also wanted to thank you for your help and guidance on the measurements as it fits really well." David M October 2022
"Received waistcoat yesterday absolutely delighted fantastic fit many thanks." Tim F September 2022
"Just received the waistcoat today. BRILLIANT !! Many thanks for a great product and a timely professional service. I would not hesitate to use you again and recommend friends to do the same." Ian G July 2022
"I received my waist coat today. It fits lovely. You have taken a great load off my shoulders as I could not find anything to fit. I can now just look forward to the wedding. I have 2 more daughters to marry yet so will be in touch the next time I need one. Thank you once again for your time and efforts." Ian M July 2022
"I would just like to thank you for my waistcoat & cravat which arrived today. I am very pleased with both of them, the waistcoat fits perfectly & the items are well made. The delivery was prompt & arrived when you stipulated. I will be ordering from Tom Sawyer again, the whole process was professional & satisfying. " Christopher G June 2022
"Hi Pete, I just wanted to thank you and the team for my waistcoat - it’s a perfect fit and looks fantastic. Couldn’t be happier, thanks!" Matt M June 2022
"Received with thanks- excellent and a perfect fit!" Dave P June 2022
"What an amazing job you have done. I am so impressed with your helpful contacts before order…and really amazed at the waistcoat and tie you have made from the one-off material design I sent you. Thank you very much. A customer for life!." David T June 2022
"I’ve just received my two waistcoats – fitting beautifully, thank you very much indeed! The fabric is very nice indeed, and they look fantastic on. All the best, and thanks again." Jerry P May 2022
"Many, many thanks. The waistcoat arrived today and is a perfect fit!" Judith M April 2022
"Just wanted to thank you for the excellent service, quality products and quick delivery. You really made the difference when ordering online something we don't buy everyday. Keep up the great work." Michael H April 2022
"Good morning Pete, Just a quick note to let you know the waistcoat arrived safe and sound and is a great fit, it is also a lovely garment. Thank you very much." Steve C April 2022
"Many thanks, arrived this morning safely. Perfect fit and looks great, already for my wedding. I will also be able to wear the waistcoat with my Dinner Suit at the yacht club smarter events." Clive W April 2022
"Dear Pete, the waistcoats have arrived at my place. They are absolutely amazing, they fit very well and I’ve already worn all of them. Thanks again for your great work!" Marco J March 2022
"Thank you so much for doing the waistcoat so fast!! It’s beautiful !!" Jayne P March 2022
"Hi All at Tom Sawyer, Just to let you know that the lovely waistcoats you made for our grandchildren, arrived safely Friday 28th, and they are fabulous, they fit perfectly and the boys look very smart in them, and match the ones you made for myself and the best man earlier in the year. Thank you for taking the trouble to save material for this latest order to ensure consistency. All set for our wedding in April. We will recommend your services to anyone who needs quality manufacture, fast friendly and efficient tailoring!" Liz&Mike G January 2022
"The waistcoat is PERFECT - thank you so much." Nina K December 2021
"Hi All, Just received our lovely waistcoat, can't say how pleased I am with the prompt service. It fits beautifully and should end up in a photo or two at this weekend's wedding." Adam P December 2021
"May I thank you very much for once again delivering a fantastic waistcoat in a short space of time, the photos don’t do it justice." Rob T December 2021
"Hi Pete, the "Guitars" waistcoat arrived today... it looks absolutely great. Well done to you and everyone involved!" Peter H November 2021
"Hi Pete, I just wanted to say a massive thankyou for the waistcoat, it is everything I hoped for and I will certainly be contacting you again, probably for every festive holiday and events I attend!! " Tom D November 2021
"Just to confirm receipt of the waistcoat and to say thank you once more for your excellent service and product - it’s a great fit." Andrew M November 2021
"Dear Pete, Thank-you so much for my waistcoat. It arrived today and I've had a chance to try it on. It's perfect! I love the colours, the pattern, the buttons, and the fit is spot on. I realised I've never had bespoke clothing made for me as an adult. (Mum used to make our school jumpers, not quite the same). What a difference! Thank-you also for getting it to me so quickly. It has taken away one of those stresses - even though it's my fault for not getting on and looking earlier." Alastair N November 2021
"Hi Pete, Waistcoat was delivered yesterday, looks fantastic and fits perfectly, even around substantial middle! Thank you." Steve S November 2021
"Hi Pete, Just a quick mail to thank you. I received my waistcoat last week and I’m absolutely thrilled with the end product, it’s fantastic." Malcolm H September 2021
"Received the Black Watch Tartan waistcoat today——it is fantastic. Thanks. You guys are the best!" Charlie F August 2021
"Hi Pete. Just received waistcoat. Fabulous. The absolute dogs privates. They’ll be no competition on my daughters wedding day!" Simon F July 2021
"Dear Pete, Thank you so much for your service I thoroughly will recommend your business to friends and family." Mario G June 2021
"Many thanks for your quick turnaround and prompt delivery of a waistcoat bought for a birthday present. It has arrived and I am very excited to see my brother open the parcel on Sunday." Caroline W June 2021
"Just to say a very big thank you for the brilliant waistcoat and tie. Francis is thrilled with them and they look stunning with his suit." Christone C May 2021
"We are delighted with the waistcoat and tie, thank you very much for your excellent service." Beverley E May 2021
"I just wanted to say that the waistcoat has arrived this morning and I am thrilled to bits with it. Thank you so much for your excellent communication and service, you have been incredibly helpful to achieve this at short notice, and I couldn’t recommend your company highly enough. Am sure my father in law is going to love the flamingos too!" Toni W May 2021
"I received my waist coat this morning via post. Thank you very much for your work. The waist coat looks great and has exceeded my expectations. Thank you, I will wear it with pride and be sure to let all know it is a Tom Sawyer Waistcoat." David M May 2021
"Many thanks. Safely received at the weekend. It is perfect." Simon C May 2021
"Thanks, arrived today and lovely! Just what we wanted and perfect colour! Stay safe." Alison F May 2021
"Just arrived. Just right and good service too. Thank you." Gyrth C April 2021
"Just to let you know that I received the waistcoat today (Saturday) and I am absolutely delighted with it: perfect fit, very good quality and excellent workmanship. My wife says I must order another. I will, of course, be reporting accordingly on Trustpilot, but I thought a personal note was appropriate too. Thanks again for a prompt and efficient service." Geoffrey  C March 2021
"Just a quick note to say waistcoats received, they fit well and I am very pleased with them." Stephen P February 2021
"Thank you so much to the person who rang me yesterday to say they were posting my order by first class post and hoped that was okay to meet my request for delivery by Valentine’s Day. Just to let you know that it arrived today and I’m so pleased with it - great quality and great service - thank you very much. I’m sure my husband will love it. Will also recommend you to my friends and my son who’s getting married later in the year." Tina D February 2021
"Thank you so much for the lovely waistcoat, great service." Rachel S January 2021
"Hi Jan. Thank you so much for the beautifully made waistcoat. My husband wouldn’t wait for Christmas and has just tried it on with his Dubarry jacket. It fits perfectly and a great match. Thank you for your advice. Have a great Christmas and all the best for 2021." Sue F December 2020
"Just to let you know my waist coat has arrived and in good order. I am really very pleased – a proper job – and looking forward to wearing it at Christmas. Hope to order more – perhaps a little more adventurous, providing my wife approves – of course !!!! Wishing you all a happy Christmas and a safe and prosperous 2021." Barrie V December 2020
"Hi Pete. My waistcoat arrived yesterday, and just to say a big thanks. It fits perfectly and looks great." Carl R December 2020
"Hi Pete. Just a short note to say waistcoat received thank-you. Great fit, excellent quality and great service, I am delighted. Just as good as my previous purchase some years ago which is still going strong. Will be back to you again in the future." Matthew M December 2020
"Thank you very much indeed for the waistcoat which is much appreciated and absolutely lovely. Have a lovely weekend and Happy Christmas." Stuart D December 2020
"Hello Pete, Waistcoat arrived safely, is splendid and just as I wanted. Many thanks. Seasons Greetings to all." Melvyn M November 2020
"Hi Pete. The waistcoat and bow tie arrived yesterday and I’m really pleased with them. The waistcoat fits perfectly and looks very smart. Thank you for the great service." Andrew M November 2020
"My very handsome Cymru vest arrived today, well ahead of the anticipated date. I am very pleased! What impressed me most was the attentions to details, such as the threads in the pockets that had been slit for me and the button holes that were completely embroidered/finished. Whenever I buy a vest in the States, there are always loose threads in the button holes from slopped sewing. I am also very pleased with the metal buttons instead of buttons covered in fabric. Thank you for a quality purchase." Christopher S November 2020
"This is just to acknowledge that the waistcoats have been delivered in time and that I am fully happy with the quality of the product." Radu V November 2020
"Just to say a very big thanks for your prompt service as I've just taken delivery of my Welsh Bow Ties. Very happy!!!!!" Wayne  D June 2020
"I received my order in perfect condition. Thank you for your job and your attitude to pander to your customers also during this period. All my Best Regards." Cristiano  F May 2020
"Thank you so much for the order I have received I have to say that both waistcoats are brilliant and the service you provided was just excellent !! Can’t remember the ladies name who I spoken to ,but she is brilliant asset to your company!!! " Renata J March 2020
"Hi Pete, Just to let you know my order arrived today. The waistcoats are absolutely brilliant! The quality and the fit are exceptional. My wife was absolutely thrilled to see them on me. Thanks so much for your kind, patient and expert advice throughout the whole process." Joe M March 2020
"I am often too quick to criticise and too slow to praise but I have got home from work and my waistcoat was here waiting and it fits as if it were made to measure and looks fab (according to my wife!!). Thank you so so much. Excellent service, excellent quality and really looking forward to my company Christmas bash tomorrow now." Paul I December 2019
"Received safely thanks. Very pleased with it. Perfect fit." Anji J December 2019
"I received my waistcoat and tie today, many thanks. Very quick service, great quality and fit (my other “off the shelf” waistcoats are a bit short for me!) I know where to come for my next waistcoat now!" Dave D December 2019
"Dear Jan, received the waistcoat on Saturday morning, just in time to put it on before going to give a talk. I cannot say how delighted I am with it. It fits perfectly, and I think looks superb. More to the point, it does the job very well. The shawl collar is just right to protect the back of the neck when raised, but when flat looks smart. The double-breasted front is warm and looks good. The pockets are perfect for pens and my phone. All in all, this is a brilliant piece of clothing that I will be wearing very regularly! I am enormously pleased with it, and grateful to you for making it so quickly. Many thanks!" Mike J December 2019
"I have received my waistcoat and bow tie this morning and am delighted with the quality and fit. I am particularly pleased that you were able to adjust the size to cope with my 6' 7" frame which you have done extremely well. The speed to delivery and quality of the packaging has been excellent. It has been a real pleasure to deal with you." Terry C November 2019
"Thank you for the two waistcoats. They are superb, feel like they have been made to measure ....personally. Love the material and speed of service. Thank you for surpassing my expectations." James L November 2019
"Hi, Pete/Jan - Just received all five new waistcoats - stunning - thanks so much - pure delight. They were, all of them, chosen with care, and each and every one of them is wonderful. At some point in the future my (envious, I’m sure) son-in-law would love a waistcoat. His b’day is in June and I’ll want to gift him one of your waistcoats" Larry T November 2019
"Waistcoat received and very pleased with it. Thanks for excellent customer service. Waistcoat fits perfectly." Dave T October 2019
"Just to thank you for a superb product and very professional service. My waistcoat drew many admiring comments from the guests at the wedding." Reuben B September 2019
"Thank you so much for delivery of waist coat. Beautifully made ,excellent service, just what I wanted. Can't wait to give it to my partner for his 90th birthday. He will wear it at his party. Thank you again." Doreen T August 2019
"Dear TS waistcoats. Firstly thank you so much for getting this to me before my sons birthday on 27th. Secondly, may I congratulate you on a superb waistcoat, lovely material and perfect fit. My son is an officer in the RAF and quite particular about the ‘right’ dress. And he’s thrilled." Marion C August 2019
"Waistcoat arrived. Superb! In a world of sweatshop rubbish, at last there is a decent company making a good product at a reasonable price. Will do my trust pilot when it comes through. Is there a six star option? Bravo! And thanks." Andrew M August 2019
"Waistcoat, tie & hankie all arrived safely, perfect fit as always. Many thanks for your excellent service. Love the colour & fabric by the way, all great." Ian H July 2019
"Hi Pete, thank you so much, the waistcoat has arrived and I’m a very happy musician!" Keith E June 2019
"Hi Pete/Jan. Once again just perfect in every way. Many thanks. " Peter L June 2019
"Just to let you know that my waistcoat arrived this morning and I am delighted with it. I am also very impressed with your customer service and I will not hesitate to recommend you to friends. " Jonathan H June 2019
"Just wanted to let you know that the waistcoat arrived safely. Fits very well, and pleased with the item. Thank you very much for the quick turnaround." Lawrence C June 2019
"Thank you very much for the gorgeous waistcoat and the amazing buttons - we're very happy!!!!" Corrinne S June 2019
"Just had my latest waistcoat delivered. OMG. Perfect. Can't wait to go to church tomorrow!" Peter L June 2019
"Delighted with my waistcoat and cravat, many thanks!" Hugo K June 2019
"Hi Pete. I was in Holland the other day wearing my chicken waistcoat. A chap addressed me in Dutch which I didn't understand. In perfect English. " You sir are the best dressed man in Holland". All down to your waistcoat. Expect orders from Holland soon." Peter L May 2019
"The waistcoat arrived yesterday and it is simply fabulous! It fits perfectly and Gary loves it. I can't wait to see it on him at our wedding... I won't bombard you with photos but will send you one from the day." Angela T April 2019
"Waistcoats safely received yesterday. Many thanks for a very fast and efficient service." Ian G April 2019
"Dear Pete, thank you so much for your patience and support! The waistcoat fitted beautifully and my son was very pleased." Satnam M April 2019
"Thank you ever so much for making my waistcoat in such a short time and arriving today as you promised. It is beautiful and I will definitely look forward to wearing it on Saturday." Paul S April 2019
"Hi thanks for the waistcoat it's fits great. Very happy with it." Mike G April 2019
"Many thanks for your help on this - arrived today, spot on!" Greg W March 2019
"Received with thanks great fit, excellent service. Again thank you and I will be glad to give you an excellent review." Michael H March 2019
"Hi,The Waistcoats and Bow Tie have just been delivered. They all fit perfectly. Thank you very much." Andy H February 2019
"Hi Pete, waistcoat has arrived, it’s fabulous and fits perfectly." Maria H February 2019
"Thanks, what a fantastic waistcoat. Will be back for more soon." Kevin B January 2019
"Waistcoat has been delivered today, very promptly. The waistcoat is lovely and great quality! Never quite sure with an internet buy, but this is definitely a good buy." Jan W December 2018
"Hi Pete. Just to let you know, the waistcoat has arrived, it's fabulous, I'm sure my guitar playing other half will be delighted. He plays in a pub band in Liverpool, so if he's asked I'll tell him to pass on where it came from. May I thank you for your prompt & courteous service, I will certainly buy from you again if the need arises and will recommend your company to family & friends. Merry Christmas!" Jan P December 2018
"Many thanks, have worn your Gold, Green & Red waistcoat to meetings this week on the London Underground, most people have viewed the opinion that it makes our Orange Hi Vi Vests look dull in comparison!!!!!! " Steven M December 2018
"Thanks Pete. The bow tie arrived today. Great quality and excellent service!!!" Neil S December 2018
"Thank you Pete for producing another beautiful waistcoat. A perfect fit, and I really appreciate your packaging and shipping attention to detail. " David J December 2018
"My waistcoat arrived yesterday, and it is a perfect fit. Thank you again for expediting my order." Mark G December 2018
"Thank you for waistcoat received today, good fit, good quality, lovely colour Thank you." Olwen C December 2018
"I received my waistcoat today, and I am absolutely delighted with it. The cut and fit is perfect and the cloth is sumptuous, thank you." Jon W November 2018
"HI TOM SAWYER, ORDER RECEIVED TO-DAY 21ST NOV. DELIGHTED WITH THE PRODUCT, AND THE GENERAL EFFICIENCY OF YOUR COMPANY, THANK YOU." Brian D November 2018
"I would like to say a huge thank you for the delivery received today of the Ice Time Cool Blue christmas waistcoat and tie we purchased for my husband. The service you have provided has been truly exceptional, firstly my husband is elated with it, the fit is perfect and it is beautifully made. We asked for delivery for the 22nd Nov and you have exceeded our expectations by delivering today the 16th Nov ............. I can’t remember the last time we received such exceptional customer service. We will definitely purchase again from yourselves as my husband has his eye on another for an wedding event in 2019 we are attending. Thank you so so much." Gwen D November 2018
"Hello there, just to say a massive thank you. My husband's waistcoat and ties arrived today and he is delighted with them. Thank you so much. Merry Christmas Folks!" Janet M November 2018
"My wife recently ordered some waistcoats from you, including three from your Totnes range. This message is just to record how absolutely delighted I am with them: they are exquisite. They are beautifully made and fit perfectly. Once again, my congratulations on a simply splendid product." Philip B November 2018
"Thank you for the waistcoat. It is brilliant and very well made." Sandra C October 2018
"Waistcoat has arrived, it is stunning and I know when I give it to my husband as a surprise present on his 60th birthday in November he will love it. As a computer and mathematics buff it suits his personality perfectly." Denise B October 2018
"Received the vest and cravat yesterday! They are great! Thanks so much for the quick turn around on that!" Dirk M October 2018
"Thank you ever so much for the lovely waistcoat, it’s wonderful, I’ve tried it on and it’s a perfect fit, thank you you for doing the vertical button hole for me. The waistcoat arrived this morning - so I had a lovely surprise, for which I say thank you ever so much. Only one thing remains and that’s to see if I can keep it away from the hands of my wife - who I love very much, in case she nabs it and hides it Til Christmas! - we shall see if I succeed....Thank you once more Pete, please will you kindly pass on my thanks & delight to the team who made it for me, my wonderful & marvellous waistcoat." Stuart J October 2018
"I have just received my husbands waistcoat, bowtie etc. and would like to thank you for all your help with the colour matching and the professional service you provided. The colour is perfect as is the fit. Thank you once again it has been a pleasure dealing with you." Violet B September 2018
"My waistcoat fitted perfectly and lots of people commented on how good it looked - thank you very much!" Mike P September 2018
"Dear Pete, I received the bow ties, hankies and headband this morning. They look fantastic and you managed to deliver them earlier than I had expected. Thank you for all your help - especially with the bespoke headband!" Meryln B August 2018
"Thank you. Absolutely delighted with the Jabot. Excellent quality and service." Derek M August 2018
"The waistcoat has arrived safely and I am very pleased with it. Many thanks for your prompt and efficient attention. " Rob F July 2018
"Received my waistcoat yesterday and I would like to say thank you very much. I wanted something special to wear at my wedding blessing and my wife and I are delighted with your waistcoat, thanks very much from us both." Paul E July 2018
" Got my waistcoat through. Perfect, and many happy memories. I hope Mr.Southgate drives your order book through the roof! Once again. Thankyou so much. I love it." Jonathon B July 2018
"Thank you so much got the speedy completion of the waistcoat. It fits beautifully and looks so good. I will put a review on your website. Thank you once again." Kathy Q June 2018
"Pete , Just to say I have received the cravat. It looks great ! Many thanks for the amazing service provided." Willian J June 2018
"Order safely received today - what a beautiful and beautifully made waistcoat and bow tie. The waistcoat fits our little lad perfectly and he's delighted beyond words. He will be the smartest man at his sister's wedding! Thank you so much for a great product and great service. Will sing your praises to all..... " Anthea W June 2018
"Received and more than met my expectations, a huge thank you for your fantastic service. " Philip G June 2018
"Hi Pete, the waistcoat arrived yesterday... and it's a beauty. I'll be wearing it on stage in 2 weeks and will send you a picture (unless it's too awful to publish, and that'll be my fault not the waistcoat!)" Nigel G June 2018
"Thankyou so much, the waistcoat is absolutely lovely, brilliant fit and the accompanying tie and kerchief are really nice. Great service and once again Thankyou so much." George J June 2018
"22 May 2018 received my order on this date. I am very happy with same. A perfect fit." Tom H May 2018
"The waistcoat and tie arrived today. To say that we are pleased would be an understatement! They look absolutely fantastic, and my husband is going to wear them with a beautiful suit to our youngest son’s wedding in June. Our son will be delighted as well. Thank you for your excellent service." Christine C April 2018
"Thank you for your excellent service. Waistcoat received today, looks super ( and my wife loves it) and fits well." Tony G April 2018
"Can I just say that I received the waistcoat today and that I am very impressed by the fit and quality of it. Also the service was perfect! Thank you so much." Clive G April 2018
"I just wanted to say thankyou for my waistcoasts. They are perfect. Better than my Harris tweed made to measure ones!!" Jonathan B April 2018
" I just wanted to drop a note to say that the waistcoat arrived this morning, we have one very happy man in our house today. Thank you so much it fits perfectly and the added bow tie was a great surprise for my husband. He is already looking at the website for his next purchase. Appreciate your attention to our order and thank you." Denise B April 2018
"My waistcoat has arrived safely. I’m very happy with it. Thank you for your prompt and efficient service." Michael P February 2018
"I just thought I would let you know that the waistcoat has arrived and John is more than over the moon with it, he absolutely loves it. Thank you again for your amazing service that you have provided as always." Mandy R February 2018
"I would just like to say that we were very pleased with the waistcoats and they looked great. Thank you very much for your fast and effcient service." Janet S February 2018
"Hi, Thank you for my Waistcoat and bow-tie, both fabulous, I am looking forwards to showing it off in America! Its been a pleasure being in contact with you for the past couple of weeks,I will recommend you to many people if and when they enquire re -the waistcoat,You have done a great job in a short space of time! Again thank you." Dave B February 2018
"Hi Pete, I received my waistcoat order this morning. I would just like to say thank you for the quick turnaround and how pleased I am with the waistcoat. The quality is great and the fit perfect. Excellent work and Merry Christmas." Lee A December 2017
"Waistcoats and Bow Tie arrived. Delighted with them. If only all online shopping could be so seamless!" Jon H December 2017
"Dear Pete, Hope this email finds you well. I just received my order and wanted to express my complete satisfaction. The material, the cut and fit are impeccable. Keep up the good work. Oh, and my better half loved them. Thank you and stay safe." Haiden A November 2017
"Thank you. Items delivered and signed for this morning. They look very nice and I’m sure will be much appreciated by their recipient. Excellent service." Jan W November 2017
"My waistcoats have arrived and they are perfect. You have exceeded my expectations, thank you. I don't think I've ever had clothing that fits so perfectly." George T November 2017
"A great big thank you to all for my latest waistcoat. Totally impressed with the colour combination you recommended for the backing. The bow tie really compliments the colours. Can’t wait to show it off at the Bal de Valois in Angouleme this December." Gray E November 2017
"Just to inform you that I have taken delivery of my Happy Music waistcoat from you today. I am delighted with the product and I have to say that the service I have received from you has been fantastic. I have bookmarked your website and will certainly be buying other products from you in the future. Many thanks for everything." Peter B November 2017
"Hi Pete, Just to confirm that I received the products today …….wow……….. wow…….. wow……. absolutely fantastic, you should be very proud of what you produce !!!! I will advertise your brand across my office and maybe you will receive some further orders….. Thank you so much." Colin C October 2017
"My items have arrived safely, well packaged and they are as advertised - beautiful! " David J October 2017
"Thank you for your prompt service. I am very pleased with the items received – excellent quality. I would have no hesitation in recommending you as an excellent supplier of such items. " Patricia H October 2017
"Good morning Pete, Thank you very much for making the waistcoat, it is nice and makes me look rather snazzy." Alan F October 2017
"My truffle-brown waistcoat, shirt, cravat and cufflinks arrived promptly this morning. I am so happy to say everything fits very well and that I am delighted with the quality and tailoring. Thank you so much for your service, care and attention to detail. " Richard D October 2017
"Good afternoon, I have taken delivery of my waistcoat this morning and just wanted to say a big thank you to all in the team who have helped in making a lovely waistcoat, I’m sure my brother will get great enjoyment doing his magic shows whilst wearing it and will get loads of complimentary comments." David M September 2017
"I have now received my waistcoat and am delighted with your quality and care. This is not my first waistcoat from you and I continue to be impressed once again thank you very much." John H August 2017
"We would like to thank you so much for the beautiful waistcoat that arrived this morning. It fits beautifully and will compliment my wedding dress to a 'T'." Pauline C August 2017
"I just received this product from your company and it fits perfectly - as though it has been made specifically for my odd shape, as if you have a Fred L*** mannequin, as if you have been following me. Last year I went to my made-to-measure tailor who charged me £250 for a similar waist coat that was too short and too tight - I never wore it. Enough about you...how can I insure that I get this exact fit next time? Do you keep my size in my customer record? Do you have an internal designation for this size (like"the refrigerator" cut)? Assuring of my continued custom, swaggering about in my new waist coat, I remain," Fred L August 2017
"Hi Pete. The WAISTCOAT has arrived and it's fab! It fits like a dream. And the colours are gorgeous! True to your website pictures which is even better. Thank you so much." Linda B August 2017
"Your service was fast and efficient and the braces I bought were of a high quality." Adrian H August 2017
"Thank you. Waistcoat arrived today. Absolutely lovely. Perfect fit. Will go down well on Saturday at friends wedding." Dave M August 2017
"Waistcoat received today. Looks superb. Thanks." Jim M August 2017
"Hi Peter, Waistcoat arrived today, superb, love it and perfect fit." Ian H July 2017
"Hi Pete. Yesterday I received my waistcoat, shirt and bow tie, this is my first time ordering clothes online and I was apprehensive to say the least. I would like to say how delighted I am with it all, it is perfect. Thank you for your excellent quality products, customer service, feedback notifications and fast delivery. I will definitely shop with you again and recommend you to my friends and colleagues." Nigel G July 2017
"Have received my order this morning. The colour and quality is perfect. Thank You for prompt delivery." Linda M July 2017
"Dear Tom Sawyer, Thankyou for your exceptionally speedy turnaround on the waistcoat. It looks better than in the photo too." Bruce T July 2017
"This is my first opportunity to message you regarding the wedding cake knife set, has been a very busy weekend. The set arrived before 11am on Thursday, absolutely incredible service, the set itself was beautiful and the bride and groom were over the moon when they saw it. I can't thank you enough for the amazing service you provided, I will definitely be recommending you to anyone I can think of." Gill S June 2017
"Received safely this a.m. Very prompt service for a last minute extra birthday present." Susan D June 2017
"Just a quick note to say a big 'Thank you' for the waistcoat you recently provided me. The quality of the waistcoat is fantastic and to turn around the order in just a few days was really appreciated. Many thanks, once again." Adrian B June 2017
"I would like to say that I think the waistcoat you sent us was of very high quality both in material and execution and the attention to the fit has led to an excellent outcome." Joyce B June 2017
"Thanks again so much. I love your designs and I stand out in my work place, not just for my skill, but your fabulous waistcoats." Ian Y June 2017
"Hi Pete, I am amazed that you managed to get my order completed in such a short time, many many thanks, early delivery was much appreciated. Fantastic service, great quality product." Bernard G May 2017
"Thank you for the waistcoat, it is marvellous. The man it was made for is over the moon with it." Sandra O May 2017
"Waistcoat has arrived and fits and looks great. Thanks for the speedy delivery." Oscar B May 2017
"I just wanted to a thank you for doing such a great job with making my Father's waistcoat and getting it to us here in Wisconsin before his 80th birthday. It was a huge success and he loved it dearly. " Jennifer B May 2017
"Good Morning Pete, a quick note to advise you that I received the shirt etc,yesterday morning, all in good condition and as required.The Cravat and Tie are perfect for my needs and I am most grateful for the excellent service that you offer. I must mention your excellent website, very comprehensive and easy to follow. Thank you for your perfect service and courtesy, I would have no hesitation in recommending your Company to my colleagues. Thank You." David L May 2017
"Dear Pete, thank you for the quick delivery of the shirt. It is 1st Class and of excellent quality, it was exactly what I was looking for." Gerry M April 2017
"Received my new waistcoat and very pleased once again. Thank you for sending it so quick." Graham E April 2017
"Just wanted to say that I had received the order last week and I'm very satisfied with it. It's wonderful. Exactly as I hoped. Thank you also very much for the prompt delivery. You have an excellent service." Daniel C April 2017
"Hi Pete – just wanted to say the watches arrived - they look fabulous and the engraving is excellent as well. Thank you for a great product and service." Greg JL April 2017
"All arrived and good. Thanks. Fits well. Will recommend." Jay C April 2017
"Hi Pete, just a courtesy mail to let you know that I received the waistcoats today, and I am delighted with them." Hector M March 2017
"Order Received and they look brilliant. Many Thanks." Chris M March 2017
"Many thanks for the courteous and efficient service. The waistcoat and bowtie arrived safely yesterday in good time for the birthday party.. We are delighted with them and think the recipient will look very well in them !" Dorothy B March 2017
"5 star. Good stuff, nice people. What more is there to say?" Jim R March 2017
"Dear Pete, your product was once again perfect and I wanted to thank you for the great work! Hope to contact you soon for other things." Gilbert S February 2017
"The waistcoat arrived yesterday. A great fit and superb quality and attention to detail. Many thanks." Christine P February 2017
"I would like to thank you for the safe delivery of my order for the above. I am very pleased with this product and also for your very efficient dealings and despatch of these items!" Sue Z February 2017
"Many thanks for waistcoat. Excellent material and a very good fit. Thank you." David W February 2017
"Hi Tom Sawyer. I received my waistcoat this morning it is absolutely fantastic thank you once again for your service I have never been disappointed by your work." Frank A January 2017
"Pete, thanks so much for your great service communication and your consideration. Appreciate the good customer values." Ricky C January 2017
"Just to say a big thank you for the prompt service and fantastic waistcoat. There were plenty of admiring glances at its outing at the Office Christmas party, and hopefully a few people will remember where they were told it had been purchased from :-)" Dave N December 2016
"Hi would just like to let you know I've received my waist coat and dicky bow today which is brilliant service and I love the products so yes it will be top marks from me on your review page and you will be getting more of my custom after Christmas thanks!!!!!!!!" Shaun F December 2016
"Thank you so much. The waistcoat has been received. Delighted !! The quality is excellent." Ann B December 2016
"I have just received my new waistcoat and bow tie and wanted to say how delighted and impressed, first of all with quality and fit and the delivery. Makes a change to get excellent customer service. Thank you." Philip B December 2016
"Hi Pete. Just wanted to say a great big thank to you and the company, for not only getting my waistcoat made, but delivered yesterday as promised, especially at such short notice! I tried it on this morning, and am absolutely delighted with the result and the fit! I love the style of the waistcoat, and the colours in it, and I am sure that there won't be another one like it at the company Christmas Ball / party on Friday night! Please thank all the staff who were involved in this waistcoat, and wish them a Happy Christmas. Rest assured, I will be recommended Tom Sawyer Waistcoats to my friends, and in the new year will be ordering another one from you. " Chris C December 2016
"Good morning Peter. My waistcoat has just arrived, thank you. Again, I'm chuffed to bits. Another very fine and beautiful waistcoat. I wish everybody at 'Tom Sawyer' a very happy Christmas. I'll be back in the new year." David P December 2016
"Just a quick email to say big Thank You for another super waistcoat. It's beautiful and smart. Lots of compliments on wearing it. Thank you for producing it so quickly." Malcolm R December 2016
"Just received my bow tie and am delighted with it. I will be wearing it at my next magic club meeting and hope it may generate more orders for you." Alan M November 2016
"Earlier in the Fall, I ordered the Woodstock waist coat and the Silver grey Kensington waist coat, both with bow ties. I wore them to my son's wedding. Both were a really big hit! The quality was excellent. They arrived timely and when I entered the reception hall in the Woodstock, I got a standing ovation. It does not get any better than that! " Gary F November 2016
"Waistcoat arrived this morning, we are very pleased with the quality and the superb turn around time for our order." Angela B November 2016
"Just a quick Thank You for meeting my order for waistcoat and bow tie for the wedding last weekend. I loved it! And it was much admired and I was happy to promote your work!" Mike C November 2016
"All arrived safe and sound. Fit is wonderfull. To say im a happy man would be an understatement. :) It will get its 1st "on stage" performance on the 18th of this month. WOOOOHOOOOO :) Thankyou so much for a 1st class service." David R November 2016
"Got my waistcoat and its a great fit. Thank you so much its fabulous. May feel have to go on the web site to see what else I can get ." Jon D November 2016
"OMG Pete, I got my waist coat today… I had no idea it was coming today.. I wore a pink shirt to work the waist coat is AMAZING!!! What a wonderful addition to my wardrobe. I will DEFINITLY be buying more... Thank you very much for making such an amazing product.." Kyle D November 2016
"Hello Pete, I received the package today and I am very pleased with the product. I will order another one sometime in the future." Andrew P October 2016
"I wanted to let you know that I received the pocket watch today and it's more beautiful than I thought it would be!!!! Thanks so much!!!!" Heidi E October 2016
"Hi Peter, Many thanks for the waistcoat Is absolutely brill and fits perfectly. It will be out on its posh evening this wknd." Mark E October 2016
"The cummerbund and bow tie arrived Thursday and they are fantastic, excellent quality and good value for money. I am over the moon with them....... I will definitely be back in the future for further purchases if you can continue to make bespoke cummerbunds. Being in the military if we wear DJ's then a cummerbund is the order of the day. Many thanks again, I may be back to very soon as I like the look of the Black 'Latimer' Dinner Suit. " Steve B October 2016
"Thank you so much for the waistcoat. It’s a perfect fit and so well made. Thank you also for the speed in which you did it." Chris W October 2016
"My recent purchase of a bespoke Whale themed waistcoat was first class. It will be perfect for the Whale Tankers Limited Christmas party. Excellent customer service thank you." Paul N October 2016
"Thank you very much for your prompt response to my order – I received the waistcoat this morning and it looks lovely. My son has yet to try it on, but I’m sure he’ll be delighted with it." Jenny A October 2016
"Thank you so much for your prompt attention to this and for making it happen so quickly. You've just gained a new customer. Much appreciated and best regards." Stephen R October 2016
"Received my waistcoat today and I am delighted! When the review arrives I shall duly complete. I certainly will be back for more." Terry C September 2016
"Just wanted to say, the waistcoats went down a storm at the wedding and attracted many admiring comments. Perfect fit for our grandson, too." Anne D September 2016
"I just wanted to let you know that my new waistcoat has arrived and it fits perfectly. I am extremely pleased with it, and you will certainly have a repeat customer!" Brian M September 2016
"I received my waistcoat this morning and I just wanted to say how happy I am with it. The quality and workmanship is fantastic and I'll be proud to wear it on my wedding day." Andrew F September 2016
"Pete, I cannot thank you enough. The bow tie and cumberland arrived this morning, (Saturday) and are a perfect match for MS colours. Your service is unsurpassed by any other firm I have dealt with and I shall be reiterating that on your review. Thank you (diolch yn fawr)." Huw R September 2016
"The waist coat I ordered on Monday has just arrived! The quality is excellent and the fit perfect - your service cannot be bettered. I will certainly use your company in the future and strongly recommend to others that they also consider Tom Sawyer for their requirements. Thank to you and all your staff." Jeff M August 2016
"Just a short email to let you know how pleased I am with my first Tom Sawyer waistcoat. The 'Red Kite' fits me like a glove and I am impressed by the quality and prompt despatch." Frits C August 2016
"I placed the above order only yesterday following a last minute requirement to wear a “different” waistcoat for a wedding. I have just received the waistcoat and bow tie as promised and I am so grateful to you and extremely pleased that there are still businesses out there that give a promise and keep it. I’m very grateful and can’t recommend you enough. Thanks once again." David J August 2016
"Thank you so much. The waistcoat arrived and is perfect. Thank you for getting it to us on time for the wedding we are attending this weekend." Linda C August 2016
"Hello Pete and Jan. The waistcoat arrived a while ago and it is perfect! I ordered it especially to MC the school's Debutante Ball and got many compliments. Thank you once again for your professional and timely service. You guys are great!" David I August 2016
"Hi Pete, I just wanted to say I have received the Waistcoat and it is fantastic. Thank you so much for all your hard work at getting it to me so quickly." Lucy F August 2016
"Hello, Received my order today and it is a perfect fit & the quality is amazing, well worth anyone having it made for them, this will not be my last order, once again thank you." Joanne G August 2016
"Thank you all so very much for the way in which you executed my order which was placed with you last week. I am very pleased with the items ordered, and the price paid. The gentleman I spoke to on the phone was very helpful with my enquiry. All in all I view this as a modern company with old fashioned values something of a rarity these days. I would most certainly order from you again, keep up the good work." Ashley B August 2016
"Just wanted to say a quick thank you for getting the tie to us as quickly as possible. The tie itself is of superb quality and we couldn't be happier with the service." Christina A August 2016
"Received the waistcoat and it is just perfect. Thanks for taking the time to make a good product." Rod M August 2016
"Sorry don’t do facebook but wanted to say thank you so much, wonderful service with swatch sent ahead etc, material just as hoped, then delivered exactly as you said and really very impressed by the quality, a lovely waistcoat, thank you." Jonathan M July 2016
"After struggling to find the waistcoat I wanted in the menswear shops I reluctantly ordered online as I prefer to see my purchase. After ordering on the 13th July, I received a swatch to see what I was ordering plus a request for my measurements so my waistcoat could be tailored. Today, 22nd July I returned from work to find a excellently tailored, good quality waistcoat and my additional bow tie. All in all an excellent service and I could only give you and your company my highest recommendation." Peter H July 2016
"The cummerbund, bow tie and handkerchief arrived safely today. They are fabulous and your company is a delight to deal with." G C July 2016
"Thank you, The waistcoat has arrived and looks good. Happy to recommend you to my friends." David L July 2016
"Waistcoat received, it is a perfect fit, fantastic colours and superb workmanship, It is just fabulous, thank you very much." Paul T July 2016
"Just a line to say how pleased I am with the waistcoat. The fit is perfect and the style is just great. Also we were so pleased at the speed of completion and dispatch. I am so glad my wife Pamela found your site and decided to buy me a waistcoat." Geoff H July 2016
"Would like to thank you for making the purchase of this little gift a pleasant one, and thankyou for the very swift service and excellent communication." Roger G July 2016
"The waistcoat arrived this morning. Thank you so much – it was a big hit and the bow tie accentuates it perfectly! If ever there is cause to order another waistcoat or similar item, we will recommend you immediately." Linda F June 2016
"I wanted to thank you for accommodating my button change this morning; to brown leather buttons on my new Waistcoats. I was very relieved and grateful that you could help. I think you know how chuffed I am with all the handmade Waistcoats your team have made; I think they are beautiful." David P June 2016
"Thank you....my order arrived today. I am impressed and pleased with both the pocket watch and your service, which has been absolutely brilliant." Sharon B June 2016
"My waistcoat arrived this morning. Very nicely made and perfect for my requirements. Thank you also for being able to provide it so quickly." Mike M June 2016
"Dear Tom Sawyer Team. Bow tie arrived 02 June and is just what I wanted. Excellent service yet again. The quality and finish is equally fine, as with previous items, and all at a very good price. Apologies for not leaving feedback or reviews for previous items, (the Butterflies waistcoat and bow-tie remain a much admired pride and joy) but will rectify that over the weekend. Thanks again for your great service and products, long may you prosper. " Roger G June 2016
"Recieved awesome thanks will give feedback asap but wanted you to know think they are stunning quality exceptional." Roger S May 2016
"Thank you for the cummerbund which has arrived. I am delighted with the product and look forward to wearing it soon. The service was first class and I am very grateful." Michael O May 2016
"Hi Pete, Waistcoat has arrived, absolutely fantastic! Thank you so much, everything I had hoped for - a really distinctive style and so good to wear. Good to do business again, thank you." John T May 2016
"Just picked up the waist coat from the post office!! It is BEAUTIFUL!!! It fits perfectly! We cannot thank you enough. Luke is already saying he wants another in 4 years when he graduates University. Thank you again." Roger L May 2016
"Waistcoat received, and what a waistcoat. From the moment it was ordered, the service has been exceptional. Even when I asked could it be made longer, nothing seemed too much trouble. Attention to detail and customer satisfaction was fantastic, I have no hesitation in recommending your company and if I need another waistcoat for a special occasion, yours will be my only choice. " Simon S May 2016
"Thanks, received in good time, fit perfectly and there were people who wanted the shirt off my back due to it looking so good." Michael G May 2016
"Hi Pete, Just wanted to say a huge 'Thank You' for my husbands Cornish Tartan waistcoat. The silk is ideal because it is so light and comfortable and It fits perfectly and the workmanship is beautiful. We found you by accident after our local outfitters were unable to help in time for our god sons wedding and we are so pleased we did! My daughter would like to go ahead with one for our grandson and has held back a little because he seems to have been going through a growth spurt. However, she will measure him and send to you very soon." Anne D May 2016
"Order arrived , goods as anticipated, great doing business with you." Jon D May 2016
"I was amazed to receive my new waistcoat this morning. It fits perfectly and is of the usual high quality that your previous garments have been. Fantastic service can't believe you have managed to complete this order in record time. My trip to Lake Garda has a special masked ball dinner dance at which your waistcoat will ensure that I stand out from the crowd. Thank you for all your efforts they are certainly appreciated." Brian S April 2016
"Good morning, Thank you for my Waistcoats, received this morning as you promised. The Waistcoats are beautiful; I am really very pleased with them. They are beautifully manufactured and the Highland green Tweed is lovely. Chuffed to bits! Also thank you for the Navy Blue 'Scopes' Askrig Waistcoats. These were a Birthday present from my wife! I understand that you altered one of them to fit me; the work is beautiful, as are the Waistcoats. Thank you. Please pass my personal thanks to whoever manufactured the Waistcoats. They are all gorgeous. " David P April 2016
"The delivery arrived in time and we are very happy with our purchase Thank you very much for the excellent service." Deepa N April 2016
"Received all four waistcoats. Lovely fit, nice cloth. Thankyou." John M April 2016
"Waistcoat turned up today. Its beautiful. Thank you so much. Great service very much appreciated." Gordon P April 2016
"Thank you - waistcoat & bow tie arrived on Saturday - perfect! We are all delighted. It's been a pleasure dealing with you!" Anthea W April 2016
"Just to let you know , the waistcoat is perfect and fits beautifully. Many thanks." Rachel B April 2016
"Waistcoats have arrived safely and are gorgeous. They fit really well and look fantastic on - will look amazing on our big day." Sheena W March 2016
"Just to say a big thank you for the prompt delivery of the waistcoat I ordered...it is perfect and fits a treat." Matthew T March 2016
"The service provided by Tom Sawyer waistcoats was spot on. Good quality product, efficient administration and timely delivery. Thank you and well done!" Reg H March 2016
"Just to say that the waistcoat arrived in plenty of time and, despite my somewhat 'obscure' measurements, it is a perfect fit. My husband is absolutely thrilled with it and I cannot thank you enough for such a great service. I shall definitely recommend you to others and hope to order from you again. Once again, thank you so much, at a time when good service is hard to find, it's been a pleasure dealing with you. " Josie S February 2016
"Hello Peter, My waistcoat arrived safely this morning and I'm very pleased with it. It fits perfectly and looks great! We are going to a big family party that has a theme "dress to impress and all that jazz" and I think my waistcoat and bow tie will be just the ticket. Thank you and I'll recommend your services to my friends." Graham S February 2016
"This is to inform you that I have received my "Grouse" green waist coat today. I love it, it fits perfectly, it is well made. I will proudly wear this wonderful article of clothing. Thank you so much." M DeCarufel February 2016
"My waistcoat arrived this morning and it's perfect. Thank you so much for all your help and for the speedy service." K Hough February 2016
"Just received my new waistcoat. It is fantastic, and service unbeatable. I shall order another shortly for general wear. Many thanks again." R Millikan February 2016
"Waistcoat and bow-tie arrived when I was out last Friday so I picked the parcel up from local sorting office. Looks absolutely lovely! Hope I don't outshine my daughter on her wedding day in April!!!" B Pugh February 2016
"Waistcoat arrived this morning. Very pleased with it and the quality of your service. I will certainly recommend you." N Williams February 2016
"My waistcoat has arrived and fits beautifully lovely quality amazingly quick delivery." T Chapman February 2016
"Hi Pete, Just to say a huge thank you for the waistcoat which has arrived with us. My partner is absolutely delighted with it, and now very keen to look at the other waistcoats on your website, so we may well be ordering more! Thank you for accommodating all my requests and making something he's really going to enjoy wearing and working in." E Ford January 2016
"The waistcoats arrived today. I missed the excitement of opening that green package and trying things on. Utterly thrilled once again. Thanks once again! I shall be saving up for more no doubt." D Innes January 2016
"I just had to write to you to tell you how thrilled I was with the dragonfly waistcoat - how handsome my grandson Jack looked in it and how much he loved it… and everyone else. I have passed on your coordinates to several admirers and promised Jack that I’ll buy him another one for his birthday. The fabric was quite exquisite. Thank you so very much for your excellent service." M Barwick January 2016
"Many thanks for the lovely waistcoat and matching bowtie you made for my husband David, he looked great." S Hodsen December 2015
"Just a wee email to thank you very much for the excellent service i received from TomSawyer ltd. The waistcoat was stunning, certainly a talking point at our Christmas night out. I really liked the look of the waistcoat on the webpage, and have to say it exceeded my expectations when i received it. Thanks again for a first class product and for excellent customer service. " I Linden December 2015
"Would like to thank you for the prompt service, ordered at weekend and arrived on the following Thursday. The quality is superb, I will be back next time I need a waistcoat, bow tie etc. 10 out of 10." M O'Donovan December 2015
"Pete, and everyone else at Tom Sawyer. It is not often that I am moved to write to comment on great service but may I commend you on your attention to detail, follow up and general excellence. This is the second time I have ordered a Christmas waistcoat from you. Ordering online is generally a faceless transaction- but from the moment I ordered, I received a phone call from Pete to obtain the missing info on my waist measurement, was advised that I would definitely receive the waistcoat in time for our staff Christmas party, when it would be despatched etc. 48 hrs before our function I realised that I hadn’t ordered to matching bow tie-I emailed Pete in desperation early one morning, received a reply at 10.15 that morning confirming despatch that day ,and the bow tie arrived 24 hours later. Magnificent!! I run a large consumer goods business and have a passion for great service, and yours is second to none. I am also a resident of the south west, living in Somerset and have a holiday home in Cornwall and like to support local businesses wherever possible. I have told so many people ( as a result of compliments regarding the waistcoat) that if they ever want a waistcoat that there is only one place they should go to- Tom Sawyer. May I wish all of you at Tom Sawyer a merry Christmas, and I hope that your business goes from strength to strength. I am using my experience of ordering from you as an example of truly great customer service with my own team, and I will definitely be ordering again. Best Regards" D Townsend December 2015
"Thank you very much. It arrived today. Brilliant service. I will certainly shop with you again." J Wilmot December 2015
"Hi Pete. Just wanted to let you know I have received the waistcoat today. Thank you for accommodating my last minute order really appreciate this. It's great and the colour is fab." M Stevens December 2015
"Hi I just received my waistcoat, I love it the workmanship is exquisite. I am delighted with it and will definately use your company again in the future I liked the quick delivery and personal touch I received from your team. Thank you very much." Garry J-N December 2015
"I've just collected my waistcoat and I need to let you know that it is superb. It looks great and fits beautifully. I'm a very happy customer." I Rogerson November 2015
"My cat waistcoat and bow tie arrived this morning and it is PURRFECT. Many thanks." D Ashbolt November 2015
"I received my new waistcoat this morning and cannot thank you all for the very large sense of satisfaction that I am now feeling as a consequence. What a beautifully made waistcoat .... which fits perfectly. Not enough praise is heaped on our manufacturers in the UK so let me re-dress the balance and thank you for an excellent product, well crafted and which has put a huge smile on this customers face !! Thank you again and well done on your excellent work." K Sutherland November 2015
"Dear Tom Sawyer waistcoats, I received my order today. Thanks very much for the prompt despatch. The waistcoat is fabulous, just what I hoped for." K Tunstall November 2015
"Received with thanks and worn with pride! A lovely set – fitted perfectly and looked spot on, a massive thank you!" C Javery November 2015
"I just wished to say thank you for your exceptional service. I placed my order at approx 9pm on Tue 10th Nov and it arrived on Thur 12th Nov. Wow! and that was for two engraved items, one of which I needed urgently for my son's graduation. Thank you so much for taking the trouble to ensure I received my order so promptly. Also of course I am delighted with the tie pin, and cuff link box. I'm not sure if my son will be allowed to wear his tie pin for his graduation but I'm sure it will see plenty of active service after that!" J Telford November 2015
"Dear Sirs, What a delight, just received my waistcoat, absolutely beautiful, so well made, real craftsmanship, fits perfectly, very very quick delivery. I have two black tie occasions over the week-end, delighted it arrived in time." C Hasler November 2015
"Just to let you know we received the waistcoat yesterday. Thank you very much, my husband is delighted!" N Jones November 2015
"It looks great and fits like perfectly. Thank you for your excellent service. I know it will impress at The Poppy Ball here in Dubai next month. I shall be sure to let people know where I bought it." A Devine October 2015
"Just to say that I am delighted with the way you have dealt with my purchase and for the speedy delivery." M Finch October 2015
"Waistcoat arrived safely this morning thank you, very pleased with fit and finish, I can see it becoming a favourite." T Frost October 2015
"I received the waistcoat you made for me yesterday. I wasn’t too sure about ordering a custom fit garment over the internet. The fit couldn’t be better! Thank you for providing this excellent service." J Warmack October 2015
"This is just a short note to say thank you! The goods arrived in Korea on Tuesday, passed through customs and I received them today. They fit perfectly. I'm very happy with the quality and the speed with which you responded to my enquiry. Thank you again!" R Southall October 2015
"Thank You so very much! The package and waistcoats arrived today (Saturday) at 1pm! Amazing! Both waistcoats are beautifully made. Thank you again for such wonderful service & quality products!" P Lenagh October 2015
"Excellent fit - as always many thanks." D Williams October 2015
"Order received this morning - Absolutely perfect! Thanks again for supplying such a speedy and quality service!" S Porter October 2015
"Dear Pete, Received with thanks. Absolutely delighted with the waistcoat. Kind regards." G Baird September 2015
"I got home yesterday to find my order. Waistcoat perfect fit. Amazed at your fast turn around. So delighted with the service you provided. Many, many thanks." T Kozlowski September 2015
"I just wanted to say Thank you for such amazing customer service on a recent order. I will definitely recommend your company. " L Childs September 2015
"Thank you for my waistcoat . Excellent fit , am really pleased with it." R Preston September 2015
"Just received my St George waistcoat and I'm very pleased with the result. Looking forward to wearing it on our next cruise on British Night." D Lane September 2015
"Thank you so much for the fabulous waistcoat that arrived fantastically quick Thursday morning. Having ordered it Monday afternoon. So pleased with the waistcoat. Thank you so very much, I only wish I had a need for more. Will recommend to everybody. " P Nixon August 2015
"Just a courtesy note to say the above order arrived safely today. And also to say how very pleased I am with the two waistcoats! Excellent service!" S James August 2015
"Just to say that my waistcoat arrived this morning. Put simply - excellent fit and a quality that has exceeded my expectations - I shall wear it with pride. Thank you very much indeed, also for the prompt delivery. Following a series of disappointments with other companies, I was a little reticent about buying another waistcoat online. You have restored my confidence and I will certainly be back for more (and very happy to recommend you to anyone who asks). " N Barton August 2015
"Thank you very much have received my waistcoat this morning.I am well pleased to say that I am over the moon with it once again thanks very much." M Lodge August 2015
"Thankyou so much, over the years between waistcoats, cravats etc. I've had excellent service from yourselves." K More July 2015
"Received and much admired. Thank you so much for your very prompt and helpful service." J Bevan July 2015
"Great products!!! Arrived very promptly too. Thanks." N Wilson July 2015
"My husband has just opened his present and is thrilled to bits with his new waistcoat. Thank you so much for your first class service - review comments have been left but I just felt I wanted to let you know personally." S Gray July 2015
"Hello Pete, a huge thanks for getting the pen with engraving done so quickly. it is lovely can't wait to hand it over a week on sunday to them." D Wylie July 2015
"May I congratulate Tom Sawyer on my wonderful waistcoat, Shirt and Tie. Matched up with a Pink striped jacket and panama, it looked splendid at my daughter's wedding!" G Cox July 2015
"We got our waistcoat, tie and bow tie in the mail today. They all look amazing! Thank you ever so much." K Pracht July 2015
"I just wanted to take the opportunity to say how happy we are with my fiancé's waistcoat which arrived today. You've been so helpful with sending us a swatch and answers any questions we had with a quick and efficient response. The waistcoat is excellent and he is going to look great on our wedding day. Thank you so much." H Dyer July 2015
"Just wanted to say thank you very much. Received the waistcoat and watch and chain on Tuesday absolutely lovely I am sure my husband will love it. Thanks also to Mr Peter Sawyer for his help." R Martin July 2015
"Lovely waistcoat..many thanks." B Graham June 2015
"Thank you so much Pete, My order just arrived.. I love them, they are perfect!!" W Munitz June 2015
"Thank you for the waistcoat and tie, my husband is delighted and will look stunning at our daughter's wedding. You provided an excellent service and we will certainly recommend you." M MacAuslan June 2015
"Just wanted to say thank you for the cufflinks. Perfect. Very much appreciate your speed and quality of service." R McGougan June 2015
"Just to say we are all absolutely thrilled with the waistcoats. They (all) fit brilliantly and the boys are very pleased with them. So grateful you agreed to work with our fabric - they really do look super duper with your lining fabric and silk cravats/handkerchiefs. Once again many thanks." W Ashton June 2015
"Hello,I received my waistcoat this morning, can I say thank you absolutely top class, fits perfectly. Thank u v much." I Walker May 2015
"The new waistcoat arrived safely - thank you very much once again as it's brilliant!" J Roberts May 2015
"Dear Sir many thanks for the beautiful waistcoats. All arrived well." P Nugent May 2015
"Good evening guys. I apologise for the delay in getting back to you, it's been a pretty manic couple of weeks at work for me. Right, firstly I just wanted to say thank you so much for pushing my order through for the waistcoat and bowtie so that I would get it in time for the event we were going to, the fact you managed to turn it around in time for the event was nothing short of amazing. Secondly I wanted to thank you for the products, I got compliments all night about how smart I looked and what a nice waistcoat it was, and that was all down to your handiwork. So once again thank you for everything, and rest assured I did, and will continue to recommend you to anyone that asks. " R Morris May 2015
"Hello Tom Sawyer, My waistcoat arrived today and I am chuffed to bits with it, looks great and fits superbly. Thank you, great service will definitely use you again." I Hoult May 2015
"Waistcoats arrived this morning……excellent. Many thanks." M Parsons May 2015
"Thank you for the excellent service, I received my order this morning. Very pleased with the watch chain. Oh, and love Totnes, be down there this summer." M Eames April 2015
"I picked up my waistcoat order from our local Buckeye, Arizona Post Office this morning - it arrived yesterday (Apr 8) but I was too late to get it at that time. I opened the package with high anticipation and am overjoyed at the quality and fit of your waistcoats. Most excellent in all regards and I am eager to try them all out on various suit combinations in my wardrobe. Who is to know? Perhaps I will ignite a "fad" for a new generation of impressionable young males willing to explore a more mature manner of dress to impress the fair gender; their peers; potential employers...? Well, one can hope, Yes? Be aware I'm fully satisfied with my purchase in all aspects of our transaction, and will ensure that word spreads accordingly. Thank you for your efforts, quality of merchandise, and excellent communication throughout. " J Hudson April 2015
"Hello Jan & Team. Thank you Thank you Thank you. You have been professional throughout, from my initial query & requests, to help & guidance in fulfilling this - Right through to the making of our Grooms party bespoke pieces & despatch. We have received today, obviously no one has tried anything on as yet - But on first receipt and inspection we Love Love Love :) Thank you all so much for helping in making our daughters day unique and personal. We will send photographs after the day." T O'Donoghue April 2015
"Hi Pete, I hope this finds you well. The waistcoat and cravat arrived last week, and they did not disappoint. The waistcoat fit perfectly, and the fabric (the silk) and the color of both items were exactly what I was looking for. Thank you so much for the rush order and for being easy to work with. I wish you all the best." A Cisneros April 2015
"Just received my new waistcoat, very pleased with it. Thank you for your prompt delivery." B German March 2015
"My mustard coloured waistcoat arrived today - Fantastic!!! I think it's first class and I am absolutely thrilled with it." M Fairclough March 2015
"Just wanted to say thank you for my husband’s latest waistcoat – a really great fit and such a speedy turnaround, I never thought you’d get it made in time! Thank you very, very much. We’ll be in touch soon for a new purchase (hopefully a little less rushed!)" S Cargill March 2015
"Just to let you know that the waistcoat was a huge success – of course. Perfect fit, great quality – and so fast. I have bought a waistcoat from you before with the same satisfying result – so I will no doubt be back. " J Sexton February 2015
"My waistcoat has arrived, very pleased, very impressed with your service. Thank you." C Richards February 2015
"Thanks for quick despatch of white dress gloves needed for my next acting role as: The Mad Hatter in a Malice-in-Wonderland murder event next week. They arrived yesterday, the day after I ordered them. Well done excellent service!" A Stephen February 2015
"Just wanted to thank you for such a quick & efficient service. I ordered sterling silver collar stays with engraving as a personalised gift for my fiancé for our anniversary. Beautifully finished excellent quality...very happy." M Contini February 2015
"Dear Pete, The Black Watch waistcoat has arrived and is perfect. Thank you so much! And thank you to you and your colleagues for making this process very straightforward. Your willingness to accommodate my requirements and the need to send the waistcoat to Arizona is much appreciated. I wish you well for the continued success of your business!" P Tarrent February 2015
"Received my waistcoat, bow tie and dress shirt yesterday morning. I am delighted at the fit, quality and overall presentation, along with the Royal mail delivery. As this was a last minute order I commend your professional service and commitment. I certainly will be ordering further items from you in the future." I Dobbins January 2015
"The waistcoat arrived this morning, thank you very much for your amazing service. The waistcoat is wonderful, fits perfectly and will be enjoyed. Many thanks again. " H Frost January 2015
"I just received my order of a moleskin steampunk waistcoat from yourselves this morning. To say I am delighted is an understatement. The quality of the waistcoat and the fit is first class. This is due to the excellent customer service I have received from start to finish including early delivery before the date I was given. This is the second item I have bought from you and it won't be the last. The only criticism I would have is that you undersell yourselves !!! Quality products and superb customer service is a rare thing these days and any customers in future should know that they will get a superb product and excellent customer service from a company that obviously cares. Once again thank you and I look forward to my next order." P Gavan January 2015
"Dear Peter, I would just like to say thank you very much for the two waistcoats that you have recently supplied me. As with the previous waistcoats from you, the quality is excellent and everyone says "how smart they look". Your service is first class and despite my late order before Christmas, they were here in plenty of time." P Henton January 2015
"Dear Pete, the waistcoats arrived safely this morning at the school and seem to have been received with considerable delight! Thank you also for turning this order around so promptly - he has appreciated having them for the start of his term." J Foord January 2015
"Your company is one of the greatest, maybe some of these American companies could take some customer service points from you. Thanks for the new product and we will continue to use you in the future." D Marvin January 2015
"Ordered on Friday, contacted by your company for further details on Saturday,cut out on Sunday and delivered on Monday, fitting perfectly. This is unheard of service! I have never purchased an item in my life where so much attention has been evident! I shall most certainly spread the word." R Windrow January 2015
"Good Day Pete, I picked up my Mustard Doeskin Wool Country Waistcoat at the post office on Saturday. The fit is perfect, it is very comfortable and everything I had hoped it would be. My is originally from Leiscester, and she loves it." C Savage January 2015
"Sirs. Thankyou for my order of a waistcoat. All I can say is great, thankyou for a great Christmas present, I will be back? YES. " J Fairbrother January 2015
"Dear Pete, Many thanks for the 3 waistcoats and bow ties which I reveived yesterday. They are absolutely wonderful, so beautifully made and they are a perfect fit for all 3 boys. Wishing you a very merry Christmas and a successful New Year." C Tunningley December 2014
"Thanks for your quick response to my query yesterday afternoon regarding my order. I am pleased to advise that it arrived safely earlier today. To say I am pleased with it is a total understatement. It is fabulous quality and finish and is a perfect fit. Thanks to you and all your staff and Merry Christmas. " B Ferries December 2014
"I recently purchased the Father Christmas and Reindeer waistcoat from you to wear at My company Christmas Party. I was blown away when I saw it and tried it on it fitted like a glove. Last night when I arrived at the Party everyone said how fantastic I looked and what a great idea to wear a festive waistcoat and wanted to know where it came from and I told them with pride Tom Sawyer. I can't wait for next Christmas so I can buy another one in a different colour. I would like to say just how happy I am to own such a fantastic waistcoat and It shows just how talented you tailors are. I would like to wish you all a very happy Christmas and a great New Year. A very happy customer, thank you. " K Woolmer December 2014
"Fabulous service from start to finish. I had to place a very last minute order for a dinner and my waistcoat and bow tie were made to order, dispatched and delivered in record time. Very impressed!" N Ashton December 2014
"Just a quick note to say thank you for the waistcoat and the prompt service I received. The waistcoat was quality and a perfect fit. Once again many thanks and I will be back for more." N Withall December 2014
"The boy's waistcoat & bowtie arrived safely today. We are very pleased with the design, colour, fit and finishing of the two items, which surpassed our expectations." J Lofts December 2014
"Waistcoat received safely on Friday - looks great, really pleased, thank you very much, I know my husband will be thrilled. Excellent service!" M Mitchell November 2014
"I received my order today and I am very pleased with the waistcoats, perfect fit, very quick delivery and kept upto date with emails." T Weston November 2014
"I just received my parcel today. The items are so PERFECT. More beautiful then I even imagined. The cravat and matching pocket square color is beautiful. The vest fits perfectly and the pin is handsome. Thank you again. I will highly recommend your company." D Wanamaker November 2014
"Just wanted to say a big thank you again, the received birthday present for my husband is perfect. He was thrilled." L Brand November 2014
"Thank you so much! Have just received the Collar Stiffeners – and they are utterly fantastic! Thank you so much!! xxx" E Sybel November 2014
"Just a quick but slightly belated note of thanks for the waistcoat you have made for me. Excellent in all ways – although I do wonder if I will have to be careful not to eat too much festive fare if it is to remain a good fit!" A Bannister November 2014
"Many thanks, received my waistcoat this morning, fits beautifully. Please keep my details on file as I will be back next year." C Bell November 2014
"Waistcoat received thank you very much. Absolutely delighted with it and it fits perfect. Thank you for the First Class service." D Leonard October 2014
"Waistcoat received. Fits like a glove and looks great. Nice to deal with a good company " J Currie October 2014
"The waistcoat arrived today and you have done it again! This looks set to be one of the favourite items in my wardrobe - the fit is good and the cloth is lovely." S Englefield October 2014
"Both waistcoats arrived as promised -in fact even earlier than anticipated- and fit well! Great colours too. Thank you for all your help and outstanding customer service." S MacQuarrie October 2014
"Fantastic response and incredible service... thank you so much." D Brooks October 2014
"Just a quick note to say that the waistcoat has arrived, really pleased with the fast dispatch time and my husband is over the moon with it. He plans to wear it when we go away for our anniversary celebrations next weekend." H Williams October 2014
"Thank you for your prompt service. The waistcoat fitted my husband perfectly and was just what we were looking for. Amazing service!! Have already recommended you." N Campbell October 2014
"I have recieved my waistcoats this morning. The Postie even drove all around the village to hand it to me as I was walking my dogs! The quality and make is good as usual and a perfect fit. Many thanks." G Eaton October 2014
"Received waistcoat today - Perfect!! I have posted pic of my son on Facebook page and recommended your products & service - I am thrilled & delighted & extremely impressed!, Thank you!" L N-R October 2014
"Just wanted to say, I am extremely pleased with the braces!! They look perfect! They are extremely good value for money also. Thanks very much for your swift service!!!" R Helmich October 2014
"Just a quick note to thank you very much for the order, it is as usual absolutely beautiful and arrived safely yesterday, Thursday 9th October as scheduled. It is my husband's 50th next week and I am sure he will be delighted with it." J Brown October 2014
"Thank you for your prompt attention to my order. They arrived safely yesterday and look amazing. The fit and length are perfect. My partner is absolutely delighted with them." P Collings October 2014
"Hail Ho Pete
Merry we meet.
Excellent order recieved this morning 25th September, many thanks.
Merry we part. "
G Knowles September 2014
"Would just like to say thank you very much for making and sending out the cows waistcoat. A very quick service and the waistcoat fits very well. It was worn by my brother to last nights party and many people made comments about it." C Laight September 2014
"Just received my order of ' Mini Owners Waistcoat'. Thank you for your excellent service and the quality of the product. Very pleased." S Lawton September 2014
"Just wanted to say thank you. The Waistcoat and Bow Tie arrived on 4th September, well ahead of schedule. Waistcoat fits beautifully and both are very well made. Excellent service all round." K Murphy September 2014
"I just wanted to say a big thank you for my amazing, supreme quality waistcoat. I feel great wearing it!! Thank you." T Brewster August 2014
"Thank you so much for the swift delivery of my recent order,the waistcoat looks fab thank you. Hopefully who I've bought it for will love it too." J Gunn August 2014
"I felt I had to write to say how impressed I am with the speed and efficiency my order was dealt with. Having placed this on Friday 8th August I received the cravat in the post the following morning, Saturday 9th August. This must be a first for any internet order." D Townshend August 2014
"Hi Pete. Ties arrived today they are great. Can I just thank you very much for all your help in producing grand ties that will look fantastic on the 11th October." A Leel August 2014


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Registered in England and Wales No. 3533364

Tom Sawyer Waistcoats and Tom Sawyer Wedding Waistcoats are the internet trading names of
Tom Sawyer Ltd.




 We accept these cards for Buy online secure online payments:
VISAMASTERCARDAMERICAN EXPRESSMAESTRO
Buy online using Sagepay
Buy online using PayPal


We are able to deliver Worldwide
- just select your region during the checkout process


Ordering Information & Terms and Conditions of Sale

AVAILABILITY, ACKNOWLEDGEMENT AND ACCEPTANCE OF ORDER

Availability All items are offered subject to availability. We will inform you as soon as possible if the goods you have ordered are not available or we are unable to supply within any time scales you have provided to us.

Acknowledgement and acceptance of your order Upon placing an order you will receive an automated email setting out the details of the order and allocating an order number. We will email you again, as soon as possible, to confirm acceptance of the order, availability and the expected dispatch date.

What size should I order? Most Tom Sawyer waistcoats are individually made to order and our aim is to supply waistcoats that fit and provided that the correct size is ordered, or accurate measurements are supplied, we should get it right first time.
Prior to ordering, please check our measurement charts.  For waistcoat orders, it is best if you supply your chest measurement and waist measurement (taken around the widest part of the stomach), as well as your full height. These measurements can be in inches or centimetres and added to the special instructions box at checkout.

Colour Variations/Fabric Samples Where time limits allow, we are happy to send fabric swatches for made to order waistcoats and neckwear once ordered to give you the opportunity to see and approve the actual colour and fabric prior to manufacture of the goods. We are also happy to send out fabric swatches free of charge if you wish to see the actual colours and fabrics prior to placing an order.

Please be aware that due to variations in individual monitor settings, there may be a slight difference in shade between the photographs on our website and the actual fabric colours, which is beyond our control. Therefore we cannot accept the return of a made to order item on the basis that the colour of the item did not exactly match your monitor’s display of the colour shown on the website.

PAYMENT
When an order is placed by you online, your credit or debit card, or Paypal account is debited to the full value of the order in pounds sterling.  International credit card providers or banks determine the exchange rate you are charged and may add additional processing or administration charge in relation to such transactions. The conversion rate shown on our website may vary from that applied by your Bank or card provider.

ORDERS BY TELEPHONE
If you would prefer to order by telephone please call us on 01803 814143 and have the order details, colours, sizes and your card details to hand.  Our sales office is open Monday to Friday from 9.00am to 5.30pm GMT (excluding bank and public holidays)

QUANTITY DISCOUNTS
Standard quantity discounts are detailed on the website with the relevant items and are calculated and applied automatically when you place qualifying products into the shopping basket. Please contact us for discounts which may be available for large volume/ commercial orders.

OUR  COMMITMENT TO YOU.

We always endeavour to offer a high level of service to our customers and if we make an error with your order we welcome the opportunity to rectify it whenever possible. 


DISPATCH

Dispatch of Waistcoat and Neckwear orders
Most Waistcoats and Neckwear are individually made to order and, unless an urgent order is requested (see next paragraph), will usually be dispatched within 1 - 2 weeks. Where time limits allow, we are happy to send fabric swatches of waistcoats and neckwear ordered, to give you the opportunity to see and approve the actual colour and fabric, prior to manufacture of the goods.
Please read our returns policy regarding made to order items.

Urgent orders for UK delivery
Waistcoats and Neckwear can usually be made and dispatched, as quickly as is necessary, (& subject to fabric availability). There is no extra charge for this service, but we recommend that you select ‘priority delivery’ in the shopping basket. Please notify us of your required by/function date in the special instructions box and we will contact you as soon as possible to confirm the dispatch date.


Dispatch of Accessories and Shirts

We aim to dispatch all accessory and shirt orders within a maximum of 2 working days. If any items are not in stock or there will be any delay, we will inform you as soon as possible. For urgent UK orders we recommend that you select ‘priority delivery’ in the shopping basket. Please notify us of your required by/function date in the special instructions box and we will contact you as soon as possible to confirm the dispatch date.

SHIPPING AREAS/DELIVERY METHOD

UK Standard Delivery (excluding Channel Islands) Usually by Royal Mail 1st Class, 1st Class Signed for service or Parcelforce 48 for heavier packages - a signature will be required on delivery. Goods usually received within 1-3 days of dispatch, but this is not guaranteed. Shipping charges are shown at checkout.

UK Priority Delivery is either by Royal Mail Special Delivery or Parcel Force 24. – A signature will be required on delivery. Price £9.95 per order. Goods usually received the next working day after confirmed dispatch date (deliveries to Northern Ireland, UK islands and the Highlands of Scotland will take an extra day). Please note that selection of and payment for a priority delivery service is not a guaranteed service as deliveries may be delayed due to circumstances beyond our control. Priority deliveries to the Channel Islands weighing over 2 KG will incur extra charges as international parcel rates will apply.

Europe and Worldwide delivery We currently use Fed-EX, Royal Mail International Tracked & Signed (Fully tracked with signature on delivery)  International Tracked or Royal Mail International Signed service (tracked in the UK only with signature on delivery), depending upon delivery country. Delivery is usually within 4-7 days of dispatch but this is not guaranteed and depends upon the destination country, customs requirements/delays and any duty collection required. Import duties and taxes, and duty collection fees, vary from country to country and are the responsibility of the purchaser.

Europe and Worldwide Excess weight delivery charges.

Wherever viable and possible we charge a flat rate price of £20.00 per order, however we reserve the right to quote amended delivery costs for any package heavier than 2kg. We will notify you in advance, as soon as possible, should additional charges be necessary and in any event we would not debit your credit/debit card without your consent. You retain the right to cancel your order should the delivery charges be unacceptable.

For urgent or heavy international deliveries we are able to use alternative couriers. Please contact us with details of your requirements so that we may obtain a shipping quote.

DELAYS

On rare occasions, for reasons beyond our control, there may be a delay in dispatching your goods beyond the confirmed dispatch date. We will, wherever possible, keep you informed should this happen.  Our liability for delays, errors and omissions, in this instance, is limited to the value of the goods only and not for any consequential loss.

All delivery times are given as a guide as the actual time taken for delivery is outside of our control. We will not accept liability for delivery delays caused by failure by suppliers, postal services & carriers, customs duty collection & import regulations, industrial action, inclement weather, snow, flooding, earthquake or any other reason beyond our control. Non arrival of goods to meet specific dates & deadlines therefore, must be at your own risk, although Tom Sawyer commit to acting in good faith and assisting in meeting your delivery requirements wherever possible.

SECURITY

When you shop online with us, our DigiCert secure server encrypts all of your personal information, including name and address. Card payments are processed by Sage Pay or Paypal, both industry leaders in secure internet transactions which are used by thousands of other UK businesses. All transaction information passed between our website and the payment systems are encrypted using SSL certificates. Online orders ensure that no employees within our company are able to access your full card details.
Once on the payment systems, all sensitive data is secured using the same internationally recognised encryption standards. The encryption keys are held on the same type of systems as those used to secure VeriSign's Global Root certificate. Payment gateways are regularly audited by banks and banking authorities.
In addition, the in house systems, processes and procedures which Tom Sawyer Ltd uses comply with the Payment Card Industry Data Security Standard (PCI DSS) and we are registered with the PCI DSS Compliance Management Programme.
When placing orders by telephone, your card details are securely disposed of once entered into our online system (as detailed above.)

Please note that we will be required to share details of your name and address with delivery companies/ carriers to allow your order to be delivered and for international deliveries, your telephone number and order content may be required for transit through customs. 

RETURNS POLICY

What if the waistcoat doesn’t fit? If you find that the fit is not right, tell us what the problem is and we’ll discuss the options with you with the aim of reaching a fair and amicable solution. We want you to be satisfied with your purchase. However, if you have supplied incorrect measurements or ordered the wrong size waistcoat we may need to make a reasonable charge for alterations to the waistcoat and/or the postage costs. If we have made an error we will be happy to alter or replace the waistcoat at no charge.

What if my Shirt doesn’t fit? Shirts may be exchanged for different sizes and/or refunded if they are not suitable.
Any shirts returned to us should be in a saleable condition and complete with all packaging.


Consumer Contracts Regulations (previously the Distance Selling regulations)
Under the UK Consumer Contracts Regulations 2013 (applicable to customers  within the EU) which came into effect on the 13th of June 2014, you have the legal right to cancel your order  (please see the EXCEPTION* below) from the time you place your order up to 14 days after receipt of the goods by notifying us by telephone or email. You then have 14 days to return the goods. We will arrange for a refund within 14 days of receipt of the product to the return address. You must take reasonable care of the goods once in your possession.  Delivery refunds shall be limited to our standard delivery charge for sending the goods to you. We will not refund the extra delivery costs incurred if you opted for an enhanced delivery service e.g. guaranteed next day, or commercial carrier. We will not refund the postage costs where the returned item is part of a multiple item order.

*EXCEPTION to cancellations - The Consumer Contracts regulations 2013 do not apply to items individually made to order or personalised goods. All of the waistcoats and neckwear on our website are individually made to order unless specifically stated otherwise. This exception does not apply to items supplied which are faulty or otherwise not as ordered.

STOCK ITEMS (items not excluded from your right to return)

If you wish to return an item for a refund, you must notify us of cancellation of the order by email or in writing within 14 days of receipt of the goods. We require goods to be returned within 14 days of cancellation of the order and should be returned unused, unworn and undamaged and with their original packaging.

Where an order has been cancelled under the Consumer Contract Regulations, the customer is responsible for any postage costs incurred in returning the goods to us. However, if goods are returned to us due to a fault with an item or because the items supplied differed from those ordered, Tom Sawyer Waistcoats will reimburse the customer’s return postage costs.

Returning Goods by Post.  Please read our returns policy prior to returning goods and for all returns we recommend using a recorded mail service. Please remember to retain proof of postage and tracking number. Ensure that you have included your order number, your name and address details and the reason for return with the item and that the goods are packed adequately to help prevent damage in transit.

International returns

When returning item from outside the UK, it is important that you state ‘returned goods’ on customs documents as we will not pay import duties for returned goods should these be imposed. International orders incorrectly returned and incurring duty will be returned to sender.

 

 

GENERAL TERMS AND CONDITIONS

The content of this site is owned by Tom Sawyer Ltd Registered office: 53, Brantwood Drive, Paignton Devon TQ4 5HY UK. Company Registered number 3533364 (England and Wales). If you want to ask us anything about these terms & conditions or have any comments on or about our website, please email us at [email protected] or call us on +44 (0)1803 814143

Ownership of rights

Any use of this website or its contents, including copying or storing it in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Tom Sawyer Ltd. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of content

Tom Sawyer Ltd has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. The weights, dimensions and capacities given are as accurate as we have been able to ascertain.

Exclusions of liability

These terms and conditions shall be governed by and construed in accordance with English Law. If any provisions of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Use of this website from outside the UK

Those who access this site from locations outside the United Kingdom are responsible for compliance with local laws if and to the extent local laws are applicable.

Law, jurisdiction and language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

These terms and conditions do not affect your legal rights.