ABOUT US
Tom Sawyer Waistcoats is part of an independent Limited Company, Tom Sawyer Ltd, with a registered office at Unit 1, Park Cottages, Totnes Road, Ipplepen Devon TQ12 5TD. Our workroom, storage, engraving and dispatch facilities are in nearby Totnes. We are a leading supplier of Waistcoats, Neckwear, accessories and gifts for Weddings and Special Occasions in the United Kingdom, also exporting to Europe, the U.S.A. and Australasia.
The Company is owned and managed by Pete & Jan Sawyer, who have full responsibility for the day to day running of the business and are actively involved in the manufacturing process.
The Tom Sawyer Waistcoat range was first launched in 1996 in response to our customer’s needs – good quality, individually made to customer's requirements, and, delivered on time.
We are able to respond quickly to changes in style, colour and fabric trends and we hope you will find this reflected in our current range.
We are also pleased to offer a wide range of gifts and accessories, individually sourced by us and chosen for their style, good taste and value for money. Our yardstick when choosing is “... would we be pleased to receive this as a gift?”
At Tom Sawyer Waistcoats you can be assured of our friendliness with professionalism, a dedication to getting things right, and the attention to detail you would expect from a Company proud of its reputation.
Here are some comments from customers who have purchased online with us:
"Many thanks for turning around our order so quickly! Excellent service! We’re absolutely delighted with the waistcoat – it looks great and fits really well! Expect some follow-up orders when his other band members see it..." N Cairns March 2010
"Hello Pete, the waistcoat, 'New York Skyline', and the rest of the order arrived this morning. Thank you so much for your prompt delivery. The waistcoat is a real cracker and has already made friends with the, 'London Bus', waistcoat from last year. I am addicted now to looking on the site for new designs." D Jenkins March 2010
"Please know that I’m very impressed and extremely grateful for your courtesy and professionalism. I work in sales management and, with your permission, am showing this email to my sales reps showing what excellent customer service is defined. Please let me know how I can get in contact with your superiors to let them know how happy I am with you and your company. I will be shopping with you and recommending your company to my friends.
" A DeJesus March 2010
"I received the above order today, and am just emailing to say how beautiful it is! It is just what I wanted it to be, and I am sure that my Dad will love it when I give it to him on my wedding day. Thank you so much for such excellent customer service, rapid delivery and above all, a gorgeous watch. You can be sure that I will be recommending you to fellow bride to be's!
" S Windsor March 2010
"I received my waistcoat at 10am Friday morning, I am absolutely delighted with it. Your service really is excellent. I will have no hesitation in recommending your company to others.
I shall definitely be ordering more waistcoats and possibly other products from you company." S Harris March 2010
"I would just like to say how very pleased I am with the pocket watch (it is lovely) and with the excellent service received from your company. I will have no hesitation in recommending you to others should the opportunity arise." P Hart February 2010
"Many, many thanks - everything arrived in good time and I now have a very happy 18 year old who loves his two new waistcoats. I appreciate the excellent service and will be using your site again and recommending it to my friends.
" Dr M Roddie February 2010
"Once again the waistcoat fits perfectly, nice to know I haven’t changed shape in three years. It will be worn with pride at my friend’s wedding next weekend." R Young February 2010
"I would like to thank you for the prompt delivery of the waistcoat I ordered and the pre-tied cravat. Here in Greece the delivery service is a lot to be desired! So I was so pleased when it arrived yesterday!! They were both a surprise for my husband to be and he was really pleased with them! I cant wait to see the whole thing together on the day! Once again thankyou for two very nice quality items." K Weston February 2010
"I received all the items today and am extremely impressed by everything. Fantastic service, absolutely first class product quality and it fits perfectly. I cannot thank you enough for your excellence throughout the whole process, from the first enquiry right up until the product arrived on my doorstep. Many thanks." H Dayantis February 2010
"Hi Pete. As usual, unreliable service, told it will arrive on Friday, alas only to see it arrive early (Thursday) not good enough Pete (lol). Fits perfectly, beautifully made, and delivered early superb service, you'd think I was on the payroll with all this praise, alas i'm not, to find a company that prides itself on quality and service, and more importantly delivers on its promises is almost unique, all grist to the mill Pete, and thank you (I'll be back)." S Addy January 2009
Hi Steve
Sorry about the early delivery - I'll pass your comments on to the work room and ask them to try harder.
If it's ok with you I'll also add them to the website as a warning to prospective customers.
Pete
"I'll tell you what it feels like to be a customer of Tom Sawyer waistcoats, it's like having your own personal tailor who just happens to be a good friend, where nothing is ever too much trouble and what you order is exactly what you get. It really feels like family, and I for one don't believe I'm being moved to write to you, yet again, but it doesn't come any better than this, my very sincere thanks to all in the workroom who have the talent and the skills to produce such quality." Steve
"Waistcoat received. Fits perfectly. Looks great. All round fab product. Will definitely be ordering again. Thank you and very best wishes to all concerned." P Mudd January 2010
"Just a short note to say that the waistcoats etc arrived today – thank you so much for your help and fabulous service. I look forward to all the compliments we will receive at the end of March! Best wishes and thank you once again." L Hateley January 2010
"Just wanted to advise you that I received the waistcoat, tie and cufflinks etc and they are superb and I'm delighted with the all the items and I'm so impressed with your service that I will be recommending you to friends etc. Thankyou for the swift delivery." D Hatton January 2010
"My sons waistcoat arrived a few days ago in plenty of time for the upcoming wedding, the quality is beautiful and he looks absolutely adorable in it. Thank you for such wonderful and efficient service." K Desborough January 2010
"Peter, thank you so much for your prompt service – from answering emails to making the waistcoats! It is rare to receive such good service, so I just want to acknowledge that (and I'm hard to please!).
" L Hateley January 2010
"The waistcoat arrived last week and fits David perfectly, he loves it. Thank-you very much for all your help, I am sure we will be in touch in the future for another one." J Taylor January 2010
"I just received my order, 3 beautiful cravats in perfect condition. Thank you kindly." D Porter January 2010
"I just wanted to thank you for your swift and effcient service. 2 days ago I ordered 6 sets of cufflinks for the Groomsmen at my wedding, and was delighted when the postman knocked this morning asking me to sign for them. I've checked all 6 sets and they are perfect. The service and communication I have recieved from your company is second to none. Thank you." C Robinson January 2010
"Pocket Watches safely received - I and everyone else absolutely loved them. Thanks so much for your excellent products and client service - I will certainly recommend you!
" R Beer December 2009
"Never before have I felt the need to write to a company in their praise, however on this occasion I just had to.
My order arrived this morning, well packaged, what can I say, it fits perfectly (hope you've kept the measurements because for sure I'll be back) great quality, beautifully made, all this with 1st class service, I couldn't be more pleased, Thank You.
May I take this opportunity to wish you all A very Merry Christmas and the happiest of New Years. Thank you all once again." R Addy December 2009
"Hello Pete, I have received my order. Yeah I thought this was a little bit much but because I really liked the waistcoat etc in the picture that much, I decided to go for it. After searching the states I am absolutely delighted with the product I received. Sometimes you really do get what you paid for. Well Well worth it. On my wedding day my apparel will definitely scream I am not rented. The scrunchie tie is not really worn in the states a lot (colonies... lol) along with the type of shirt. Looks great , definitely made well and a custom look. My fiance could not stop smiling at the way it looked. .....also great customer service ! thanks..... I had to go to England to get it...wow
" A Lloyd December 2009
"Thank you so much! I just received the waistcoat and scrunchie and they look perfect! I can't wait for Christmas morning to give them to my beau -- it is our first Christmas together. He will love them! Thank you again for everything and I wish you the best of the season!
" R Osborne December 2009
"I am just emailing to say that I have today received the above order and may I say how impressed I am with both the quality of the waistcoat and especially your assistance in delivery. As I had requested l0 days, to receive the item in 6 is very impressive. I shall certainly keep your details for future reference. Thank you very much indeed. Hope you all have a lovely Christmas.
" G Codd December 2009
"Thanks for the exceptional service. The waistcoat is exactly what I was looking for. Great product, thanks again." A Macknzie December 2009
"What an absolutely fantastic service!! I will definitely recommend you to my friends and colleagues, as I know on Saturday many people will ask where I got the waistcoat from. Many thanks for the waistcoat, tie cufflinks and your kind and super efficient service." C Tarry December 2009
"Thank you very much for the prompt posting of this item. The parcel arrived safely the next day. Excellent service (and lovely quality goods too) and I look forward to using your company again." J Bone December 2009
"Hi Pete, it's fantastic! Ultra-fast delivery, a lot of professionality and kindness as a personal touch to top it all. Thanks, really. My wedding here in Venice will be special.
Ciao." Riccardo November 2009
"Hi Pete! I wanted to let you know I received the order. Thank you so much for expediting this order. You can catch your work on the American Music Awards this Sunday. Carrie Underwood will be performing with talented and amazing dancers sporting your your product.Thanks again for making this happen!" S Sparkman November 2009
"The waistcoat is FAB ! - Exactly what I wanted" S Walsham November 2009
"Thanks a lot for your waistcoat. He's very beautiful !!!" G Mouly November 2009
"I just wanted to let you know that I received the waistcoats yesterday and I am so pleased with them. They look really lovely, and I think the real things are actually even nicer than they look on your website. I was also very impressed with how quickly you were able to dispatch these to me." L Coombes November 2009
"Thank you for the waistcoat which has arrived already and is meeting with great approval. A lovely product and extraordinarily quick delivery- thanks again!" L Cooke November 2009
"Just to say that my order has arrived today and it really is lovely! , and to say what an excellent and prompt, informative service you have given." M Green November 2009
"We'd just like to say that we received the waistcoat yesterday and that it fits beautifully. We are very happy and would not hesitate to recommend your company to anyone." Sarah and Pete November 2009
"Just to say we have received the waistcoat on Wednesday - it managed to escape the Post office strike. My son is absolutely thrilled with it - now all we need to do is persuade the rest of the jazz band they need one too !!!
" J Orchard October 2009
"The waistcoat and scrunchie tie arrived today – they are absolutely stunning!!!! The waistcoat is everything the web-site promised and a whole lot more; the material is exceptional and the way it catches the light is fantastic. The fit is bang-on and sits well with my kilt. You've done a great job and I'm really very pleased with your craftsmanship. I'll have no reservations in passing on your name when it is admired at the wedding (as I'm sure it will be) – and at other future functions." S Cambell October 2009
"I would just like to say that it has been a pleasure buying from your company. It is so refreshing to deal with a firm that do what they say they will do and on time! Many thanks for the watches, they are perfect. I wish you and all at TSW a very prosperous year!" G Heap October 2009
"Just a quick note to thank you for the excellent service and the superb quality of the products I ordered from you recently. The quality of the completed order is first class and they look brilliant. I look forward to ordering with you again soon." D Hipgrave September 2009
"Arrived today - brilliant product; brilliant service. Thank you very much." P Freeman September 2009
"Waistcoat received today - its fab! Thanks." S Lutton September 2009
"Order received, the waistcoat and tie are stunning - even got the thumbs up from the Mrs - she had agreed the colours in advance! but they look really nice. Watches also look great. Many thanks for an excellent service all round, highly recommend your company. Now if you can organise some sunshine on 3rd Oct that would be a bonus!!" J Wickham September 2009
"Thank you so much for sorting the knife set out. Your follow up and chasing about for me was awesome, so thanks for getting me off the hook! All the very best for your business,
" P Mulder September 2009
"Hi....received the waist coat and tie today as promised.....just want to say how pleased Anita is with it....will gladly recommend you to any of my friends who may need waistcoats etc in the future...the service we have received has been fantastic......" C Johnson September 2009
"Just to let you know that the tankards arrived yesterday and they're perfect. Thanks for the quick delivery and professional service." D Kittley September 2009
"The Waistcoats came thru this week....they are absolutely excellent! We are so happy.... I can sit back now. Thank you so much for your help, not just with the product itself but the service that encapsulated it. Being on the other side of the world it makes all the difference. Thanks for helping us through the process, and picking up our mistakes! 3 months to go today, a picture will be in the post!" P Boxall August 2009
"Hello to you, I received the package this morning. Once more, you trully are worth the legendary skills of the English Taylors." H La Hutte August 2009
"The waistcoat arrived at 07:45am 06/08/09 and is a perfect fit. Immensely pleased with the way the order and my request for 'earlier' delivery where handled, will be recommending you to all my friends." G Moody August 2009
"I received the waistcoat on Saturday and I am so pleased with it that I felt I had to E-mail you to say so. What a great service you provided and a great quality of garment. We all seem quick to shout about poor service and keep quite about good service but credit where credit's due." C Annal July 2009
"We just wanted to say a very big thank you for our order that arrived today (celtic pewter hip flask, engraved "To Sam, Our Best Man")
Not only was the delivery rapid, the price very competitive (and after many companies have taken advantage of our wedding, it was refreshing to find a company who didn't!), the workmanship was simply outstanding.
Thank you so much for our beautiful gift. We will definitely be using and recommending your site in the future! Well done and keep up the good work
" D & R Laplain July 2009
"Just a quick note to say I received my order from you today. Thank you so much everything arrived amazingly quickly and well above my expectations. All items are of wonderful quality and well worth every penny. I would happily and will definitely recommend your goods and services to any one." L Benson July 2009
"Mario received the waistcoat first thing Monday. He will bring it with him to Rome at the end of this week, so I will have a chance to see it, but he has said it is really lovely. Perfect colour and style. We are both so impressed with the quick delivery time and the wonderful customer service that we have had with everyone at Tom Sawyer. I only wish we needed to order additional garments from you. I will recommend you to anyone who asks." E Kerr July 2009
"Many thanks Mr Sawyer, the cravat just arrived and adorns my neck as we speak. Fair feel like Beau Brummel I do. Thanks again, cheers," R Evans July 2009
"Just to let you know how pleased I am with the waistcoat - better than expected and coupled with first class service which was refreshing in this day and age cannot be beaten - thank you again." Harry D July 2009
"Today I received my waistcoat and I just want you to know that it's perfect. You've got yourself a new client." J Peters June 2009
"I was just going to email you to say that I have received it!! Thank-you so much for getting it through so quickly!! Wonderful quality and exactly what I was after!! I shall be the Bell of the ball (or Ascot as it goes!). I'm sure I'll be back for more!! Thanks again - great service!!" P Witney June 2009
"This is just a short note to thank you for your prompt and courteous attention. As you had promised, the waistcoat arrived in plenty of time for the wedding I was due to attend. It was carefully packaged and it fitted perfectly. I shall not hesitate to recommend your company to all my friends and colleagues. Thanks again." M Bown June 2009
"Just a note to say a most sincere thank you to all involved with my order. I received it today and couldn't believe how quickly it arrived. The cake server set is truly beautiful and it is definitely the perfect gift for the future Bride and Groom." Z Khan June 2009
"Thank you for such prompt, excellent service. The cake knife set was just as described and engraved very neatly. The bride and groom were delighted to use it on Saturday." L Bullock June 2009
"I would just like to thank you for your swift service and value for money for the set I just purchased from you. It is for my Sisters wedding this week and we priced this article in Glasgow stores and the price shocked us that is why I looked on line. I will be recommending you company to family and friends. My Sister was delighted with the set too." E Freel June 2009
"We would like to say thank you. I placed my order on-line over the weekend and asked you kindly to try to deliver the goods by Friday. The order was dispatched very next working day and arrived in less than 24 hours. The goods are as advertised if not better! I am amazed by your service. We will recommend your company to all of my friends." Dagmar & Stan May 2009
"I just want to let you know that we have received the order yesterday. He loves everything! I'm absolutely amazed with your service and helping hand and of course with the products. Waistcoat is awesome and the scarlet cravat would be now one of my favourites! Many thanks for your help!!! You made our wedding day even more special!!
" K Galdyn May 2009
"Dear Jan and Pete,
My three waistcoats arrived today and - as I have come to expect from your wonderful company - they are simply wonderful. They have been especially praised by my mother - which is, indeed, high praise! The houndstooth is especially good with my suits and goes well as a choice for workwear; I like to dress well as a secondary school teacher and with the Tom Sawyer Waistcoats, I absolutely look the part. I'm even dressier than the Principal! Students often ask me where I get my waistcoats from. I tell them to save their pennies. Thanks so much for the wonderful service, as always." D Innes May 2009
"I am glad to let you know the goods arrived today at my work place and I absolutely ADORE them...Thank you and all your staff for an excellent and painless service. The items arrived all safely and look amazing. I can't wait for James to get home this evening and see his outfit. Clearly he'll be wearing a suit with them.
Many thanks once again and we will be delighted to forward you a photograph of the wedding party after June 6th." L Wilkinson May 2009
"I would just like to send this note to thank you very very much for your extremely fast and efficient service. The waistcoat fitted perfectly and the shirt was very good quality.
" H Cox May 2009
"Just to let you know, my order arrived yesterday and I collected from the Royal Mail sorting office this morning. Thank you for such an excellent quality item, and would have no hesitation in recommending your company to others seeking similar items." D Golba May 2009
"I received my order today and I would just like to thank you so much for the quick delivery and the beautiful bow tie. In the future I will have absolutely no qualms in sending my friends to you to get their wedding attire and I hope that I will be able to use your services again soon." O Buchanan May 2009
"Waistcoat arrived this morning. Looks absolutely fantastic, thank you very much indeed! I now look forward to trying it on with my tails etc tonight in preparation for our wedding on the 23rd! Thank you very much for your prompt, friendly and professional service! I will be sure to recommend you to others.
" Ollie May 2009
"Dear Mr. Sawyer,
My order was received today and I can only say , EXCELLENT !! Workmanship, fabric and design are exactly what I was looking for. You will be getting another order from me in the next weeks." D Nixon May 2009
"Thank you. Cracking good shirt, fits well, excellent price : delivery service spot on !" R Trotman April 2009
"Many thanks – I am extremely pleased with the cufflinks! Thanks for the speedy and brilliant service!" L Brown April 2009
"I'd just like to say how impressed I have been with your level of service and communication over all my orders in the past few weeks." M Moxon April 2009
"Dear Pete, Everything arrived this morning at 08:15. This is amazing! From initial order to saying goodbye to the postman, was a paltry sixty eight hours. Acknowledgement, service and dispatch were all top class. I am so pleased. I am now well on the way to being the perfect eccentric. Thank you so much. I look forward to next month when I order my next waistcoat. Well done every body involved." D Jenkins April 2009
"I just received the waistcoat for my son this morning in the post and it fits perfect and it is lovely. Thank you so much for getting it to us on time, I really appreciate it. I will be recommending your company to other and I will be needing other waistcoats in the future. Thanks again." P Byrne April 2009
"I have received my order and just want to thank all, for the good service and excellent products and quality." Lisete (S Africa) April 2009
"Thank you once again for a prompt turn around of my order. Safely received on Friday 3rd April in time for hubby's birthday! Both waistcoats look brilliant and the quality again excellent! I'm sure he'll have fun wearing them." D Went April 2009
"Goods arrived well and perfectly timed. Many thanks. Lovely material. Fits perfectly. I will be in touch for more." N Schroeder April 2009
"Have just received my St Georges waistcoat and I’m very pleased with the design, the fit and the quality of the workmanship. I’ll look very dapper at the St George Society Ball here in Dubai on the 24th April. Thank you very much for your excellent service and will definitely recommend and use you again for other events on the Dubai social calendar that I may attend." Malcolm Stephen April 2009
"I have just got around to opening my package from you guys. All I can say is that I am very impressed with my new waistcoat, it fits me perfectly (specifically the length which is always a problem for me), and the colour is stunning.
I can add this one to the other two I already have from you, which are also is excellent condition bearing in mind they are at least five years old (shame they don’t fit me anymore). Well done all round and many thanks!!" M Davies April 2009
"Hi Pete, FYI, I have just recieved my excellent waistcoat and ties etc. The colours and style are exactly what I wanted. Thank you for your superb service. I shall be recommending you to anyone and everyone I know in the future." M Moxon April 2009
"Thankyou very much for the waistcoats and ties, they're perfect. I'd also like to thank you for your excellent customer service. I'll definitely be passing your name on to anyone I come across planning a wedding!" M Hulbert March 2009
"Hi, my wedding cake knife and cake server was delivered this morning - I'm so so happy with it, and I only ordered it a few days ago !!! Thank-you so much x" T Morphew March 2009
"Many thanks for the hankie that arrived this morning - how refreshing to deal with a company who actually want to please the customer. Really am impressed and will certainly recommend you to friends and family" L Waters March 2009
"Many thanks indeed for despatching the three waistcoats so promptly ... I look forward to sporting them on my up-coming cruise. Please be assured I will pass on the name of your company to my bewhiskered contemporaries who I'm sure will be looking for similar attire once they see me modelling your creations round the golf bar and elsewhere ... Once again, my sincere thanks for the waistcoats and your prompt and obliging service." Peter Bond March 2009
"Just thought I'd say thank you very much for the waistcoat which you made at such short notice for my husbands birthday last week. It fits him absolutely perfectly and looks great. Although far too nice for his Victorian farmers outfit!!!!!, so he is going to wear it normally. Many thanks." P Mills March 2009
"Thankyou for the dog tags, they are absolutely fantastic. They are honestly beautiful. I'm really impressed with them for the money. Thank you again :) x" N Bray March 2009
"Thanks for the prompt service & delivery of my waistcoat. It arrived on Friday (Very well packaged). I am very pleased with the waistcoat. First class service and very well informed throughout the order process from initial order to despatch. I shall definitely use you again and will recommend you to my colleagues & friends. " S Horswill March 2009
"I would like to thank you for your prompt delivery of my order and will certainly pass your website to my friends. Thank you once again." T A Burton March 2009
"All the waistcoats arrived in good time and all fitted well. They went down a treat at the wedding and I have given your website details to several people who wanted to know where I got them. Hope you get more orders!! Thanks very much for all your help." J McElroy March 2009
"I would like to express my total satisfaction and appreciation for your first class service. I have so far ordered 10 cravats from you, the latest two arrived yesterday and not once have had a complaint. They always arrive on time and there is never a mix up on my order. Please keep up the great work." M Matogo February 2009
"Just wanted to say many thanks for the speedy service. The waistcoat looks fab and fits perfectly." T Quinn February 2009
"The ties arrived today (Wednesday) and they are great, we're so pleased with them. Thankyou. I can't believe the speed they arrived here, it usually takes at least 5 days.
" E Golding February 2009
"This past month I have purchased from you 2 Stainless steel silver tankards and have had them both engraved. I would just like to say how pleased I have been with them. The quality of the tankard and the excellent engraving with it coming in a lovely presentation box has made it a great present to give to my nephews and also receiving them with in a few days. Thank you.
" Mrs Stevens February 2009
"Waistcoat recieved yesterday, fits perfectly and is splendid,
many thanks." G Way February 2009
"Thankyou for your fantastic fast delivery I ordered an engraved lighter on Monday and it arrived on Wednesday fantastic service." Mrs Hill February 2009
"Many thanks for the prompt delivery of my order - all received and very happy with the order." J Stevens February 2009
"We just wanted to say that we are over the moon with our purchase from you and will recomend your site to all our friends.
It arrived on saturday morning and I am over the moon with the quality. Good service all round, Thanks." K Tiplady February 2009
"Have just taken delivery of the heart-shaped cufflinks, and I'm very pleased with them! A great Valentine's gift for my hubby!
many thanks." J Henry January 2009
"Thank you for your excellent service, the speed, the confirmation, the packaging and delivery have all been faultless. The item arrived today and is perfect for the occasion." G Squirrell January 2009
"The waistcoat is stunning. It is a high quality work of art and your company and the master tailor responsible deserve the highest commendation. I am disappointed that I did not think about Googleing WAISTCOATS well before my daughter’s wedding in September. Your fish waistcoat and accessories would have been perfect under my Topper and Tails, considering it was my seafood business providing me with the wherewithal to pay for it all! I should like to have a wardrobe full of your waistcoats, and shall be back to you for more!" D Golding January 2009
"Shirt arrived this morning. Excellent service, thank you very much, will definitely recommend." R Marshall January 2009
"Waistcoat arrived today and is just as I wanted. Good service from you. I will be happy to recommend you to any friends who talk about waistcoats." I Graham January 2009
"Thank you, the waistcoat has arrived and is absolutely beautiful.
The person it is for will love it!" D Mears January 2009
"WE LOVE THE WAISTCOATS. Thank you for your prompt delivery." M Bernstein January 2009
"Thank you very much, the order arrived in time for the event and I am completely satisfied." P Everington December 2008
"Just wanted to let you know that I received in Melbourne Australia the waistcoat I ordered on December 3rd on December 12th - only 9 days later! Thank you for your quick replies - your service has been fantastic. The waistcoat is exactly as ordered, and made perfectly to size. I must say I am highly impressed with the quality of the fabric and workmanship in producing such an exact piece, and being able to do so and deliver in such short time has been extremely impressive! Again, thank you for your fabulous service, and I wish you all the best." A Sheppard December 2008
"To Pete Sawyer and the Team:
Dear all,
Having spent weeks trawling round all the top retailers, both in the High Street and On-line, I was delighted to find your website and the item that I have been looking for, for ages - your fabulous Yellow Ochre waistcoat.
Ordering was easy, which was acknowledged immediately, followed, Pete, by your personal confirmation the next day and subsequent dispatch notification - excellent service.
From order to receipt took just 5 days, with a sample of the materials to be used posted to me in the interim and I was absolutely delighted with your beautifully made waistcoat, when it arrived this week. The quality of materials is outstanding and the care taken in its construction is evident, right down to the closest inspection.
The fit is absolutely spot-on and it was great to put my brand new waistcoat on for the first time - it's absolutely great.
Best regards to you all.
" Neil Oliver December 2008
"Thank you very much for your excellent service, from placing my order to receiving it I have been delighted with your service. The waistcoat I ordered is magnificent and beautiful quality. Thank you so very much for everything and I do so hope all goes well for you in these difficult times." L Carrier December 2008
"Thank you for the waistcoat its gorgeous, fits perfectly. My husband will look so smart at the wedding." K Pearce November 2008
"My husband's waistcoat (cabbages) was safely received and to say he was delighted would be an understatement! The fit was perfect, for the price we thought the quality was outstanding and the speed with which you completed and dispatched our order was impressive. Jeff will be wearing his cabbages to a family wedding on 29th and telling everyone who wants to know (and probably even a few who don't!) where it came from - and you will certainly be receiving another order from him soon ...
Very many thanks for your excellent service and brilliant waistcoats.
" B Worts November 2008
"I thought I would send you a quick email just to say a MASSIVE thankyou, its really perfect and we are both so very pleased. Really, really lovely :) And also the service we received from you was excellent- please pass on my thanks." C Hammond November 2008
"What can I say? Polite,helpful and amazingly responsive. Thankyou Tom Sawyer for a wondeful product and a pleasurable buying experience. I will definitely be a repeat customer." D Richardson (South Australia) November 2008
"Received my order yesterday, thank you very much for all your support .Loved the products and hope we can do business in the future as well." G Alphonso November 2008
"Many thanks for the cravat I ordered from yourselves... Even though this was a small purchase, the customer care I received was second to none. I shall definitely recommend your wonderful company and order some more clothing for my dad." J Hart November 2008
"I received the bow tie this morning, and am very impressed with your service. If I had bought this through eBay, I would certainly be leaving the highest feedback." M Weston November 2008
"I have just received my order and I must say I am delighted with the speed the goods were despatched in, also I am delighted with the quality of the materials." J Adams October 2008
"I just wanted to thank you for the items I ordered on Wednesday which arrived today. I am really impressed with the service I have received from your company from start to finish. You have been nothing but professional, timely and the products themselves are wonderful. People very rarely let others know when they have done something which is excellent, preferring to moan when things go wrong! Since placing my order, my items arrived in only 2 days and in-between them arriving, I received no less than three e-mails from you confirming my order had been received, an e-mail confirmed what items I had ordered and another confirming my goods had been sent out. When the items arrived, they were of fantastic quality, looked amazing and I am really pleased we chose to use your company.
" E Powell September 2008
"Received today. Many thanks for excellent service and product." N Carter September 2008
"We just wanted to say a big thank you for the boys ties and handkerchiefs you made for our wedding on 9th August. They were perfect and looked really smart. We were really grateful for the rapid service we received since it was all quite last minute. Thank you!" R Griffiths and S Chisholm September 2008
"We would like to express our thanks for the speed and efficiency of your company. We are delighted with the two waistcoats we have ordered and very much appreciate the quick turn around on the second one. Your web site is clear and easy to use. I am sure we will place further orders.
" M and P Lowe September 2008
"We received the waistcoat on the 2 September and it is everything we wanted. It is a perfect fit and the quality is outstanding. Making something with only the customers measurements being told over the phone is brilliant. I take my hat off to you all." J Theobald September 2008
"Thank you, I received the waistcoat and scrunchie ties yesterday and am very happy with both. I wanted to thank you for making the extra effort to match the scrunchies with the bridesmaid dress material, the two are an almost perfect match! Thank you again and I will be recommending you to anyone who'll listen!" N Crabtree September 2008
"I received my order on the 29th August and the waistcoats were lovely! Thanks very much for a lovely job and on time delivery." A Ukpong September 2008
"Thank you so much for being so quick - ordered Wednesday and delivered Friday - wonderful. Also, excellent quality and I will be proud to give it as a present." D Frank August 2008
"I am writing to express my thanks to you in relation to several purchases I have made from your company over the internet. It really has been very nice to get dealt with so efficiently. Not only this but the quality of your products is really very good and I have been pleasantly surprised on all my purchases. I would also like to add that one of your engravers contacted me about one of my purchases and how I wanted the engraving done - this was a very nice touch. I hope to purchase more products soon." T Mussi August 2008
"I would just like to let you know that we have received the watches and they are lovely. We could not of asked for anything better. Thanks very much for your swift response to our order, you made the whole process stress-free and pleasurable." C Lewis August 2008
"I received the waistcoat and cravat yesterday. Both are superb and look fantastic. The craftsmanship is excellent and the designs are wonderful. Thank you for helping to make our special day extra special." S Gupta August 2008
"What a brilliant service you have given me! Placed my order Tuesday afternoon, and received it Thursday in Belgium. The quality was what I had expected. I shall be ordering from you again and I shall pass recommendations on. One very delighted custumer, William John Culshaw from Belgium " August 2008
"Thank you for your prompt attention and the comfort that provides! You appear to have a very supportive system to welcome new customers!" G Knight July 2008
"The waistcoats arrived safely today – just wanted to say many thanks for the very fast turnaround of my order and the wonderful service generally. The waistcoats are extremely good quality and I am delighted with them, thank you. I’ll be back… " I Macphee July 2008
"Just want to say thank you for your great service. The knife set is lovely and we appreciate your help to get it to us on time.
" G Parkes July 2008
"I received my waistcoat on Saturday and have to say, what an excellent product. Fits perfectly and I am very happy with the quality, thank you very much. " D Osborne July 2008
"I received my order today and I'm very pleased, excellent service and lovely engraving, thank you!
" N Cole July 2008
"Dear Pete, please be advised that I received my order today. It was dispatched on 26th June so only took four days to Australia. The three cravats were well packaged and they all look good. Thank you. " D Holywell June 2008
"Waistcoat and tie arrived this morning! Excellent job. Thank you so much for for the speedy delivery. First class customer service.
" A Foley June 2008
"Thank you, this has arrived and is super! What marvellous service you provide! Many many thanks indeed!
" K Henry June 2008
"The 'jazz waistcoat' you made for my son had its' debut last night - to great acclaim! He loves it and I'm sure it makes him blow his trumpet even louder! Many thanks for a top quality garment and great service.
" B Copson June 2008
"Just a note to say thank you for my waistcoat which arrived today. I'm delighted with the colour, quality and fit. Thank you too for such courteous service and a prompt turnaround. I'd be happy to recommend you to friends and family and would definitely return as a customer in the future.
" M Doran June 2008
"Just a little email to thankyou for my waistcoats you made for me, they are fantastic. Feel in love all over again with my future hubby, and my son well 6ft4 handsome but he should be on the catwalk for you in your garments. Thankyou so much, would recommend you to everybody, have a lovely day." C Hodgson June 2008
"I just wanted to let you know the bag arrived today I am delighted not only with the quality of this but the service of your company. All email enquiries were answered the next day and the speed of delivery was great. Just wanted to let you know you have a very very satisfied customer who would happily use you again or recommend you." C Griffiths June 2008
"Thank you very much my waistcoat arrived today. The product is excellent and very much value for money. May I complement you on your organisation, the service has been out of this world. You demonstrate a standard of customer care which is second to none. Once again many sincere thanks and heartiest congratulations.
I WILL RECOMMEND YOU TO EVERYBODY.
Kindest regards and thanks." S Jack May 2008
"Thank you for your excellent service. The waistcoat arrived today and is perfect!!!!!! It really cheered my son up. I would not hesitate to recommend you to any friends." L Keenan May 2008
"Order received very promptly. Very happy with the goods. Would recommend
you any time to friends. Thank you very much." S Hale May 2008
"Got delivery this morning. Absolutely fabulous quality and excellent service. Many thanks." G Hill May 2008
"Recieved the goods today, many thanks. I just wanted to write and say how smashing the waistcoat is and how we are so pleased with the scrunchies too... Well done, and once again thankyou.
" J McClean May 2008
"The waistcoat is truly an item of great quality, and I am exceedingly pleased with it.
As an old farming friend of my Dad's said - when I bought a Maseratti Mistral Convertible in 1968 - 'Aye young John, You'll get a better class of Woman now.'
I was young, incredibly naive, and fortunate enough to be playing with a Dutch Band who had had a number of Continental Chart hits. I fully expect your waistcoat to produce a similar result......without the ongoing costs that buying an overpriced, incredibly unreliable, and almost lethal projectile, that had cost more than a semi in suburbia did at the time, visited upon me.....But - previous comments notwithstanding - It was incredibly good fun to drive, Doormen at Hotels - including The Dorchester - held the doors open, and my father's friend's prediction was 110% accurate. I wore the waistcoat with the kilt and an Argyle Jacket today; Despite the fact that I appear to be rivalling the Incredible Growing Man in avoirdupois, a bloke and his girlfriend came up to me in Cheltenham and said "Now, that's what I call style!" I'm now working on a ploy to separate complimentary blokes from their ladyfriends (Hmm - vice versa methinks).....Without them getting too ratty, of course."
Stravaigin, Barnstaple
"Hi, just wanted to say I have received the waistcoat & tie I ordered for my wedding and it is excellent. My nephew was so pleased with it he wanted to wear it in bed that night. It is so nice to deal with such a friendly, professional company." D Cahill April 2008
"Just to let you know that I received my order this morning one Wedding Cake Knife boxed set which has been beautifully engraved thank you. I must congratulate you on your excellent quick service and for your attention to detail. I will not hesitate in recommending your company to family and friends in the future." Mrs Smith April 2008
"Thank you so much the delivery arrived today in plenty of time for the Birthday! Fantastic service, please give everyone involved a pat on the back for such super service!
" Amanda D April 2008
"I would just like to say thank you so much for your fantastic service...it is a shame that all internet based sellers can't work to the same high standards as you. I will be sure to recommend you to as many people as I can!" Carla G March 2008
"Fab waistcoat arrived this morning, husband delighted and will no doubt be wearing it to work tomorrow. Thank you both for being so helpful and kind, very much appreciated." Lesley B March 2008
"Just wanted to say the lilac waistcoats and scrunchie's we recieved (i think week before last) were excellent. All 3 waistcoats are made extemely well and fit superbly. Everyone invovled with the wedding are so impressed and we can't wait to wear them on our cruise wedding in the carribean next month. The two pocket watches we have also brought from you will make wonderful gifts. Thank you so much for the excellent service you have provided. I wouldn't hesitate in recommending your company to any future grooms." Daniel C February 2008
"Just to let you know that the two shirts for my boys arrived today. Very impressed with the speed of delivery to West of Ireland. Thanks for all your help. " Aine S February 2008
"I'm very impressed with the level of service, especially the communications (ie. the swatch of material and the email updates) and won't hesitate to use you again and recommend my friends & family." Greg M February 2008
"Many thanks. It's absolutely lovely ... I'll let you know if it brings me any luck on the professional pool tour that starts this weekend. If so, I'll have to order one for the youngster I'm backing this year." Paul W February 2008
"That was fantastic service. Thank you for all your help. I am working in Australia just now and away from home. My Uncle received it today, he said its great, so thanks again for everything." Laura W February 2008
"Thank you so much for all your help. We received the items on Thursday morning and they are lovely. I will have to place an order for another shirt and waistcoat so you will hear from me again!" Rebecca A January 2008
"Just to say the waistcoats arrived - and we love them! Dave (the bridegroom) has tried his on and it fits perfectly...I am now fighting to stop Dave from wearing the tie before the wedding! Many, many thanks for all your help." Elaine W January 2008
"This is just to say thankyou very much for the waistcoat, which is excellent, and also for the very speedy delivery of it. It arrived today, Saturday 12th January, well ahead of your target date. I am most grateful for your help in this. I shall try to give you the full time for delivery in any future order. Again, many thanks." Graham H January 2008
"Just now I've recieved the goods and I'm extremly satisfied.
The three waistcoasts are so beautiful and cool, thanks a lot !!!!
I couldn't believe that the delivery can come so fast, it's great !
Best regards from Birkenwerder/Brandenburg Germany
" Frank M January 2008
"Thank you - the order arrived safely today. Your speed and efficiency is impressive. We have searched high and lo for waistcoats like this and will be recommending your website to others! Merry Christmas and lots of orders for 2008!" Christine K December 2007
"Just a short note to say thank you very much for the waistcoat. It's beautiful and the quality was commented on by the men's outfitters providing my morning suit." Adrian S December 2007
"The waistcoat has arrived safe and sound. It is absolutely magnificent and I delighted with both the material and the standard of finishing. Both my wife and my 15 year old son approved – I know of no higher accolade. Thank you very much indeed and I will certainly be recommending you to my colleagues. With seasonal good wishes." Martin S December 2007
"Pete, Thank you for notifying me of the status and I appreciate the updates. I have never been treated so well as a consumer before especially as a first time buyer with your company." JG December 2007
"Just to let you know the waistcoat and tie arrived today as you promised it would. Fantastic service and super products, news of which I will be broadcasting to friends and colleagues. Many thanks and best wishes.
" RM December 2007
"Hi! just a note to say thank you. Received the waistcoat today! Was utterly amazed to receive it so fast, wasnt expecting it till maybe friday or saturday if i was lucky. Your level of service is exemplary and the standard of goods superb, i look forward to proudly wearing it this coming saturday." PH December 2007
"Your waistcoats are absolutely fabulous!!! All safely received. Thank you for your prompt attention to our order. We will definitely be ordering more in 2008 !" EH December 2007
"My Rudolph waistcoat arrived safely on Friday and I just wanted to say a big thank you – its brilliant. I am looking forward to showing it off." LK December 2007
"Thankyou so much for the beautiful waistcoats and matching ties. I couldn't wait for my husband to get home from work to try them on and they are perfect. We are going on a Caribbean cruise for Christmas, so the Christmas one is for Christmas day and the black sparkly one is for New Years eve. Thankyou once again hope you have a good Christmas yourselves and i will certainly recommend you (especally if we get asked on the cruise about the waistcoats) and hope to use your services again." ME December 2007
"Thank you Peter. It arrived today and it is fantastic. Great service. Can't wait for the Christmas party which is a big affair at a cow farm of all places !" SL November 2007
"We received the waistcoat and it is gorgeous and inspite of the fact that I did the measuring, it fits perfectly! Thank you so much for all your help and for making my wedding a lot less stressful!" MD October 2007
"I received my order in the mail last night and tried everything on... I am extremely happy with the quality and fit. It was everything I was hoping for. I must admit that I was a little nervous since it was an internet order and couldn't actually try on the garments before purchase, but everything met and exceeded my expectations. I am going for the European style for my wedding and none of the local (American) stores could provide me with what I wanted and went with your services and again must say that I am very happy with that decision. Thanks again!
" EJ September 2007 (USA)
"Just a quick note to say thanks for your excellent service on my order. I received the cravat and cravat pin today and it is perfect for our wedding in 2 weeks time. We will definately recommend you to our friends " JM September 2007
"Just wish to inform you that your service has been impeccable. I have received all my goods in a very short time in perfect condition and wish to extend my sincere thanks. Now all I have to do is get married!!!" JY September 2007
"I just wanted to say thank you for all your great service, right through from sending the swatch samples of the material, to the speedy order response times, and your email advising its despatch. All great stuff - thank you. With all the wedding plans I'm having to make at the moment, having something like this happen without fuss or stress has been wonderful!" MP July 2007
"Thank you so much for the beautiful cravat, hanky, and pin! The ivory of both pieces, perfectly matches my "diamond white" dress and I love the luxurious look of the silk. It will definitely add a touch of class to my Groom's suit. Perfect timing on sending out my order! I received it 6 days from the time they were shipped! And we were able to use the cravat for the Groom's fitting yesterday.
Mahalo for everything! I will be more than delighted to pass along your company information should any of my friends need a high quality product, different from what can be found in Hawaii, to add a touch of class to the look of their men. Aloha and I hope the sun breaks through soon for you soon!" EI July 2007
"I can't believe that the waistcoat has arrived already - almost before it was ordered. Thank you so much for your excellent service. It looks wonderful and I hope my son will like his birthday present." CF July 2007
"Hi Peter. Further to my call this morning I have to say the service I received is beyond excellent. Having ordered yesterday afternoon and having had to give you measurements at the same time It was a delight to return from breakfast at my hotel to find the package containing my new waistcoat was delivered this morning. That's made shipped and delivered in 18 hours. That is TOP CLASS service" PJ July 2007
"I was astonished to receive the cravats at 7.30 this morning, just before I left for work. I cannot believe how quickly you have turned around the order and I am most grateful to you." SW June 2007
"I just received my order today and i would like to say THANK YOU, because it was the fastest delivery I've ever had and the quality is excellent. The pocket watches are for my wedding and you have made this groom a happy one as this takes a lot of pressure off my shoulders. Again thank you very much and i will be recommending you to friends and family. Keep doing what your doing." JO June 2007
"Thanks Peter. Again excellent service which is nice for online orders for a change!" AF June 2007
"The waistcoat is excellent, I am very pleased not only with the quality and fit but with the excellent service that you have provided. I look forward to wearing it at my nephew's wedding on June 22 over in Northern Ireland and would have no hesitation in recommending Tom Sawyer Waistcoats to friends." MB June 2007
"... I appreciate the time both of you took to speak to me on the phone and to help me find the perfect compliment (almost perfect match) to my fiancee's dress. Unfortunately, it seems that customer service, at least the level that you provide, is extremely difficult to come by these days. There is no lack of it from you. You have the entire concept of customer service down pat. Keep up the fantastic work and thanks again." CC June 2007
"I just got a knock on my door and it was the postman with my parcel! I have to say that I could not be more happy with my choice ...I would like to thank you so much for your patience and for helping to make our big day very special. I will be recommending you to any prospective grooms I encounter in the future!"
SF May 2007
"Thanks for the very quick despatch of the waistcoat and scrunchy and hanky. The waistcoat is very nice, much better than expected and even better than the pictures on your web site. I'm absolutely delighted with it, and look forward to wearing it on my wedding day. I would recomend you to all my friends and colleagues, should they require a waistcoat. Thanks again for your excellent service." PE May 2007
"Just to let you know that the waistcoat for my son arrived yesterday and is a perfect fit. My son has recently started ballroom dancing and the waistcoat will be used for his competion wear. We will definitely be returning to you in the future as he grows and needs more waistcoats! Thank you very much for your quick service."
SC May 2007
"Waistcoat, shirt and tie arrived this morning.I wasn't expecting it to be so quick! The waistcoat is fantastic; the picture on the website doesn't do it justice! It fits perfectly and is exactly what I was hoping for. Thanks so much for providing such a quality product and for such fast service.Outstanding!" RT May 2007
"Hi Pete, received goods, more than happy! Thank you for your excellent service, will recommend you to any one I know requiring your range of products." RS May 2007
"Hi there! I just want to say a great big thanks for the Waistcoats we received this morning. They're wonderful! And excellent quality we're really pleased with them. Many thanks." RL & GW May 2007
"We ordered a waistcoat for my son's School Prom; a sample of the fabic arrived two days later, we received two telephone calls checking various details, and the waistcoat arrived within the week. It's a perfect fit and we're delighted both with the quality of the product and the service." RP April 2007
"Thank you so much for the beautiful waistcoat that you made for my Fiancé. It was lovely to receive your emails which kept me well informed as to the status of the order. As for the quality for the goods you supplied, they are second to none and of course stunningly beautiful as well. It's lovely to be able to find such a personal service on the internet, and especially one which caters for larger sizes. I would not hesitate to recommend you to anyone." JA March 2007
"Just received the waistcoat and ties for our wedding, they are perfect. I would like to take this opportunity to thank you for your speedy and
excellent service a quality that is so rare to find these days." SA/KG Feb 2007
"Having recently placed an order I am most impressed with your prompt service and efficiency. I have received samples of the fabric for the waistcoat and tie and can confirm that these are perfect for our wedding in the Dominican Republic. I have today placed another order for two further ties. I look forward to receiving both orders." KA Feb 2007
"I was thrilled this morning when the post arrived to find the waistcoat already! Thank you so much for the very speedy service. It looks absolutely wonderful in the hand and we will look forward to presenting it to our son on Saturday for his special birthday present ... We will happily recommend you to any other members of the Swing Band who might be looking for a super waistcoat." SR Feb 2007
"The waistcoats arrived on Saturday, and are magnificent. I wore the teddy bear one to work today, to the delight of several patients. Thank you for an outstandingly swift service, and two beautiful waistcoats." PB Jan 2007
"The cerise cravat arrived this morning and I just wanted to say Thank you so much. Not only is it absolutely perfect but your speed, efficiency and personal service, made shopping on your website a pleasure and you will definitely be our first port of call in the future.
Thanks again to you and your team.
A very happy customer!
" SS Jan 2007
"The cravats arrived this morning, they are fab!!! Thank you for taking the time and effort the allow me to have the wedding I wanted, I don't know how to thank you, but thankyou, thankyou and thankyou. I will definitely recommend you to others in future and I only wish I had known about you myself before because you have gone out of your way to give me what I wanted, it is definitely appreciated." Claire, Yorkshire
"The waistcoats and cravats arrived on Friday morning, exactly as you said.
Thank you very much for providing both an excellent product and excellent service." KP Glasgow
"We just received them. They're great. The guys love them. Thank you so much for getting them to us so quickly." RC California USA
"We
would both like to thank you very much for the excellent customer service you
have provided. We have been searching for the perfect wedding waistcoats for months now..."
"Thank you so much. It all arrived on Saturday and is wonderful - it's absolutely perfect. Thank you for all your help and first class service. Rest assured we will have a fab day ..."
"The package... arrived on Saturday and is totally in order.
The waistcoat, scrunchy tie and hankerchief are splendid and the colour is perfect.
I would like to thank-you for your speedy turnaround and professional approach to your business. It is a "breath of fresh air" to find this.
Please pass on my grateful thanks to all concerned in providing the order." KH
"Absolutely superb - wonderful service, communication and products.
If I get married again (?!) - I know who to come to!." IE
"Thank you for the cravats and the bands.
The colour is perfect and your service even better." WC
"Our order arrived in a very timely fashion and we are thrilled with everything. It all adds a sense of class that American waistcoats and neckwear lack. If only we had an appropriate castle over here in Arizona!" KC USA
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Tom Sawyer Waistcoats and Tom Sawyer Wedding Waistcoats are the internet trading names of
Tom Sawyer Ltd.